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Mass Merchant

  • Ex-Walmart.com CEO joins OrderGroove board

    NEW YORK — Former Walmart.com CEO, Raul Vazquez has joined the advisory board of OrderGroove, a subscription commerce program that helps brands identify and interact with their most valuable customers. 

  • Express names new executive VP human resources

    Columbus, Ohio -- Express announced today that Michael Keane has been appointed to the position of executive VP human resources.

    He most recently served as executive VP human resources & stores for Tween Brands, a wholly owned subsidiary of Ascena Retail Group.

  • Sears to close six stores in Illinois, months after getting tax credit

    Hoffman Estates, Ill. -- Two months after Sears Holdings Corp. received a $150 million Illinois tax credit for cementing its plans to keep its home base in the state, it announced Monday that it would close six stores in Illinois.

    The retailer had already announced in December – two weeks after the tax credit – that it would close 100 to 120 stores, but no Illinois stores were on the initial list.

  • Publix tops in customer service

    WABAN, Mass. — Publix earned top marks for customer service in a new survey by Temkin Group. The firm rated the customer experience of 206 large companies across 18 industries. 

    In the grocery industry, Publix earned the top spot and is the second overall company across all 206 companies in the study. Aldi, H.E.B., and Winn-Dixie also scored very well. These four grocery chains received "excellent" customer experience ratings, a level that was only earned by eight companies across all 18 industries, Temkin Group reported.

  • Jones Lang LaSalle appoints retail leasing specialist

    San Francisco -- Jones Lang LaSalle announced that John Stevens joined the firm’s San Francisco office as VP leasing specialist. A 25-year veteran of commercial real estate, Stevens will focus on leasing space in the firm’s 12 million-sq.-ft., third-party retail portfolio on the West Coast.

  • Kantar study finds Walmart widens price lead over Target

    Cambridge, Mass. -- For the second consecutive time, Walmart’s overall branded basket registered as less expensive than Target’s, according to Kantar Retail’s semi-annual pricing study.

  • ODP, SPLS, TGT among top companies for women's enterprises

    Office Depot, Staples and Target were among the companies honored as America's Top Corporations for Women's Business Enterprises. Produced by the Women's Business Enterprise National Council (WBENC), this award recognizes corporations for world class programs that level the playing field for women's business enterprises (WBEs) to compete for corporate business, according to the council. 

    Other companies honored include:

    • Accenture

    • Alcatel-Lucent

    • Avis Budget Group

  • White House | Black Market outlet to open at Legends Outlets Kansas City

    Kansas City, Kan. – OTB Destination announced that the area’s first White House | Black Market Outlet boutique will open at Legends Outlets Kansas City in May 2012.

    The women’s retailer will offer a collection designed specifically for the outlet boutique, while offering a select assortment of product from their full-price boutiques as well. The White House Black Market Outlet boutique will occupy an overall square footage of 2,955 next to Saks Fifth Avenue Off 5th.

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