Mass Merchant

The Scan & Go system Walmart introduced last fall in Northwest Arkansas and Atlanta has been expanded to six new markets.

The Associated Press reported this week that Walmart’s Scan & Go program, initially available in about 70 stores in two markets, has been expanded to 200 stores in new markets including Dallas, Houston, Austin, Denver, Portland and Seattle.

The system enables shoppers who download an app to scan items with their smartphones and then pay at self-checkout terminals by scanning a code that displays on their smartphone screen.

Seattle -- Nordstrom announced plans to open a Nordstrom Rack in Louisville, Ky. The 33,000-sq.-ft. store, at Shelbyville Road Plaza, is scheduled to open in fall 2013 and will be the retailer's first location in the state.

Nordstrom is also expanding its presence in Florida. It will open a Nordstrom Rack at the Shoppes at University Town Center to serve customers in the Sarasota-Bradenton metro area. The approximately 35,000-sq.-ft.store is scheduled to open in fall 2013.

Allow me to be the group historian for a minute. Does anyone remember, in 1984, the "Crafted with Pride in the U.S.A." advertising campaign, spearheaded by the late Roger Milliken, and funded by a consortium of fiber, chemical and textile companies? This was supposed to have instilled enough patriotism in the consumer to buy goods made in America at a furious enough rate to keep manufacturing here on our soil.

ANAHEIM, Calif. — Pacific Sunwear of California announced that net sales from continuing operations for the fourth quarter of fiscal 2012 ended Feb. 2, were $228 million versus net sales from continuing operations of $218.7 million for the fourth quarter of fiscal 2011 ended Jan. 28, 2012.

Comparable-store sales for the fourth quarter of 2012 increased 1%.  

The company ended fiscal 2012 with 644 stores, compared with 733 as of the end of fiscal 2011. The company closed 78 stores in the fourth quarter of fiscal 2012.

Dayton, Ohio -- Walmart holds on to the top spot in the annual ranking of the 50 most valuable U.S. retail brands from branding consultancy firm Interbrand. The discounter’s brand value is put at $141 billion (up 1% from the 2012 report.). By comparison, the second-highest ranked U.S. brand, Target Corp., has a value of $25 billion. The Home Depot is solid at number three, with a brand value of nearly $23 billion.

YORK, Pa. — The Bon-Ton Stores has elected Jeffrey Sherman to its board, effective immediately. Sherman will serve on the human resources and compensation committee.

WABAN, Mass. — Sam's Club and Amazon were among the retailers that earned top marks for customer service, according to the consulting firm Temkin Group.

According to the 2013 Temkin Experience Rankings which queried 10,000 U.S. consumers about customer service issues across 246 companies in 19 industries, Sam's Club and Amazon earned the top spots in the retail sector and RadioShack was the lowest rated retailer for the third consecutive year.

Boca Raton, Fla. -- Real estate development firm Fimiani Development said that it has named Lindsey Alexander and Meredith Housman as VPs of leasing for the company.
 
Alexander and Housman will work with Simon Property Company, Kite Realty Group, Kimco and Office Depot and will focus on landlord representation as well as tenant representation.

Alexander was previously with Woolbright Development and Housman with Equity One.