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Retailers Can Save Millions With a Harvest Approach to Technology Maintenance
By Greg Miller, CrossCom National
When an IT Manager at a retail company proposes to replace outdated technologies because of escalating maintenance costs, his Director may say, “Sorry, I need you to squeeze another year out of the system.”
But it’s not that easy.
The IT Manager doesn’t maintain an inventory of spare parts for the event of hardware failure. If a component needs replacement, he must buy a new one, or source from an aftermarket where prices are high and quality is suspect.