Mass Merchant

Framingham, Mass. – Holiday shoppers are seeking omni-channel solutions. According to a new national survey from Staples, two-thirds of consumers say they are equally as likely to purchase gifts online as they are to shop in-store.

The Staples study also reveals that 87% of gift shoppers admit they’ve had problems buying presents during the holiday season and 63% of gift givers report that nearly half of the people on their list are difficult to buy for, causing stress and frustration.

Other findings include:

New York – Merger and acquisition (M&A) activity was strong in the retail and consumer industry during the third quarter of 2013. Data from PricewaterhouseCoopers (PwC) shows that transaction values on M&A deals in the retail/consumer sector rose 112% compared to the same quarter a year earlier.

New York -- Chain Store Age invites retailers, design firms, architects and suppliers to submit entries for its 32nd annual Retail Store of the Year design competition. Deadline for submission is December 23, 2013. There is a reduced entry rate for submissions received by Nov. 29.

The competition is open to stores and restaurants that opened between November 30, 2012 and December 6, 2013.

Meijer wraps up its 2013 growth strategy with the opening of a huge supercenter in Danville, Ill., this week. The 190, 000-sq.-ft. store is the last of six new stores the retailer has opened this year in the Midwest, which represents its most aggressive expansion in recent history.

Paramus, N.J. – A lone gunman who entered the Garden State Plaza in Paramus, N.J., with an assault rifle the evening of Nov. 4 and went on an hours-long shooting rampage has reportedly been found dead of what appears to a self-inflicted gunshot wound. According to the Newark Star-Ledger, the body of 20-year-old Richard Shoop of Teaneck, N.J., was found by authorities at 3:20 a.m. on Nov. 5 in an area of the mall usually not accessible to customers.

St. Louis – Most Americans will spend the same or less on holiday shopping this year as they did last year. According to a recent survey by financial services firm Edward Jones, 37% say they plan to spend less on holiday shopping in 2013 than they spent in 2012.

Chelmsford, Mass. -- It only take an average of 2.2 negative experiences for  Americans to stop purchasing from a retail brand -- across any channel, according to a new survey commissioned by Kronos Inc. Underscoring the urgency of a seamless omni-channel experience, 68% of Americans agree that a negative shopping experience within a single channel negatively impacts their perception across all shopping channels including physical stores, online, mobile, phone centers, and catalog.