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Elevating the art of retailer and supplier collaboration
Sales and marketing services leader Crossmark unveiled a first-of-its-kind collaboration center on July 10 just steps from Walmart’s Bentonville, Arkansas, headquarters. The new facility offers the retailer and its trading partners a wide range of joint business planning, shopper insights and store execution capabilities.
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J.D. Power survey: Hhgregg, Lowe’s highest in consumer satisfaction
Westlake Village, Calif. -- Hhgregg ranks highest in appliance retailer customer satisfaction, followed by Lowe’s, according to the J.D. Power 2014 Appliance Retailer Satisfaction Study. The survey found that a knowledgeable sales staff providing a prompt, courteous and engaging customer service experience helps drive satisfaction with home appliance retailer.