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eCommerce

  • Deloitte holiday survey finds shoppers using smartphones and staying local

    Increasing smartphone ownership is taking more consumers down the digital shopping route, while many shoppers plan to frequent local small businesses when visiting stores this holiday season. According to the Deloitte Annual Holiday Survey overall smartphone ownership has risen to 61% of respondents from 42% two years ago.

  • Founder of Nordstrom.com to chair wedding shopping site Lover.ly

    Lover.ly, a wedding inspiration and shopping site, has appointed founder of Nordstrom.com Bob Schwartz as the company’s first chairman.

    As chairman, Schwartz will work closely with founder and CEO Kellee Khalil and the Lover.ly executive team to help shape the company’s long-term strategic growth, business and partnership development, capital strategy and build out Lover.ly’s brand and product pipelines.

  • Differentiating with digital

    Target created A Bullseye View a little more than two years ago as an innovative digital platform to achieve a deeper level of engagement with those who have an interest in all things Target. Billed as a behind-the-scenes magazine, A Bullseye View was recently relaunched to incorporate new features and functionality to build upon its original mission.

  • Hointer Is High-Tech, High-Feel

    Robotics and smartphone app power Amazon vet's retail start-up

    A Seattle-based retail start-up with an in-store backend robotic system and a smartphone app that rivals the convenience of an online shopping cart is generating big buzz these days. Founded and headed up by Nadia Shouraboura, former head of supply chain and fulfillment technologies for Amazon.com, Hointer combines the best of online and brick-and-mortar retailing to take the hassle out of shopping.

  • Brand Value: Some Lose Their luster

    One hundred and forty one billion dollars. That's the estimated brand value of Walmart, according to Interbrand's "Best Global Brands" report. The annual study ranks the 50 most valuable U.S. retail brands, along with the top store brands in countries around the world.

  • PriceSmart sales up 10.7% in April; opens new club in Colombia

    San Diego -- PriceSmart announced that for the month of April 2013 net sales increased 10.7% to $176.1 million, from $159.1 million in April a year earlier. For the eight months ended April 30, 2013, net sales increased 11.0% to $1,483.8 million.

    For the four-week period ended April 28, same-store sales for the 29 warehouse clubs open at least 13 1/2 full months increased 9.6%, compared to the four-week period last year.

  • Retail Magnet

    A guest approaches the concierge desk and asks for help finding a gift. The concierge knows the retail selection and can help. If the product is unavailable here, the concierge will, if necessary, send her to another store across town.

    That sounds like Nordstrom service.

    But this isn't Nordstrom. It is the concierge desk at The Americana at Brand in Glendale, Calif., a mixed-use development from Los Angeles-based Caruso Affiliated. It's what happens at every center in the Caruso Affiliated portfolio of 2.1 million sq. ft. of retail and residential properties.

  • Doing More for the Customer

    Jim von Maur

    President, Von Maur

    HEADQUARTERS Davenport, Iowa

    TYPE OF BUSINESS Department store retailer

    NUMBER OF STORES 35 in 11 states (27 Von Maur stores, eight Dry Goods stores)

    Seventeen years ago, in the January 1996 issue of Chain Store Age, Jack Arth, who at the time was president of Von Maur, explained how the circa 1928 department store retailer set out to differentiate itself from competitors such as the then hugely influential Federated and May chains.

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