eCommerce

New York City -- Starbucks Corp. is looking beyond its cafes for expansion in the future. Detailing its growth plans Wednesday at its investor conference, the chain announced it plans to triple the number of its cafes in China, offer more products in grocery stores and open new kinds of stores to build on its recent recovery.

Philadelphia -- Centro Properties Group announced Tuesday that Wine & Spirits has opened a 6,800-sq.-ft. store at Ivyridge, in Philadelphia.

Centro Properties Group, based in New York City, is the owner of Ivyridge.

Armonk, N.Y. -- IBM on Wednesday announced that the Bon-Ton Stores website and its seven leading brands have experienced a double-digit increase in their online sales using IBM software to advance their online and mobile commerce features.

Ann Arbor, Mich. -- Annual analysis released today from ForeSee Results suggests that retailers have reason to be cautiously optimistic about the upcoming holiday season. Customer satisfaction with online retailers on Cyber Monday was the same this year as last, 73.1 on the American Customer Satisfaction Index's 100-point scale. However, satisfaction throughout the 2010 Thanksgiving holiday week and weekend was higher this year than in 2009, which bodes well for retailers hoping to see increasing holiday revenues.

New York - Online sales on Cyber Monday surged nearly 20% from last year, according to IBM Coremetrics, which tracks shopper behavior on more than 500 e-commerce sites. Many analysts expected Monday's online shopping will tally more than $1 billion for the first time.

By Michael Haydock

The retail industry might just be the last bastion of the gut instinct.

In my 20 years working with apparel merchants, department stores and big box companies, I've seen bosses make bet-the-company decisions on little more than a "feeling." Retailing is that kind of a business - it's filled with wonderful visionaries who have an uncanny sixth sense for the nascent trend - or, the moment when a powerful trend is about to falter.

New York City - The Association for Retail Environments (A.R.E.) announced that its Retail Design Collective will be held Dec. 8-10, at 7 W New York, 7 W. 34th St. and at other major showrooms throughout New York City.

Conference sessions focus on visual merchandising and store design trends, and will feature retailers such as Harry Cunningham of Saks Fifth Avenue, Brad Lenz of Liz Claiborne, Diana Bernal of Van Cleef  Arpels Inc., Paul Olszewski of Macy's, Tom Davidson of The Food Emporium, and Lauren Shaw of Louis Vuitton North America.