eCommerce

New York -- Results of the 16th annual Brand Keys Loyalty Leaders survey released Friday revealed that Apple, Amazon, Samsung, YouTube and Twitter have the most loyal followings.

New York -- Nearly half (49%) of retail CFOs expect their capital expenditures will increase in the next 12 months, a 19-point uptick that leads all industries, and 29% expect to consider additional financing for expenditures, also leading all industries. according to GE Capital’s latest semi-annual “U.S. Mid-Market CFO Survey.” (Retail respondents have revenues of $150 million and an employee count of 1,235, on average. Data comparisons are against the GE Capital Mid-Market’s CFO Survey executed in first quarter 2012.

Retailers spend months developing smart, effective strategies across their in-store, Web and mobile channels each holiday season. But social media platforms such as Facebook and Twitter can be just as powerful in getting the message out to shoppers in the days leading up to Christmas.

San Jose, Calif. -- Facebook brand engagement has risen 896% on a year-over-year basis, according to a new study from Adobe Systems Inc., with mobile users accounting for nearly one-quarter of all engagement.

Engagement on Facebook is expected to surge in the fourth quarter, Adobe's Digital Index for third quarter 2012 points out, as brands continue to invest in social marketing and take advantage of the latest Facebook platform changes (e.g., Timeline) to target consumers.

By Michael Dart, Todd Hooper and Jay Agarwal

Although it isn’t as sexy as luxury or as dramatic as discount, the space somewhere in between is heating up.

In fact, recent deal activity suggests that retailers that cater to both low- and high-income segments — those serving “the middle” — have tremendous potential.

Sidney, Neb. – Cabela’s Inc. said Thursday that its net income rose 28% in the third quarter, in line with expectations, as the outdoor sporting goods retailer's smaller store format outperformed its larger, standard format.

Jacksonville, Fla. -- Stein Mart is expanding with the opening of seven stores this fall. The new stores are located in Surprise, Ariz.; Katy, Texas; Tucson, Ariz.; and Charlottesville, Va. The McAllen, Texas; Biloxi, Miss.; and San Dimas, Calif., stores are a relocation of another area store to improve sites.

The four new and three relocated stores bring Stein Mart's total store count to 263 at the end of this year.

Brooklyn, N.Y. -- West Elm, a division of Williams-Sonoma, announced that it will open a store in South Coast Plaza on Nov. 2.

The store will feature a three-sided living wall and will be the first West Elm to open with the company’s newly announced West Elm Market shop-in-shop. Through a partnership with Etsy, it will also feature a collection of decorative accessories and art made by artists from the Orange County area.