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eCommerce

  • Mall shoppers thrive on experience

    COLUMBUS, Ohio — Shopping malls continue to be popular with consumers because they offer hands-on shopping experience, according to results of a new survey from Glimcher Retail Monitor. Consumers cite reasons such as ability to try on clothes and accessories (74%), the shopping experience (55%) and store variety (49%) for going to the mall.

  • Men’s Wearhouse delivers in-store experience via email

    CAMBRIDGE, Mass. — Men’s Wearhouse is looking to CQuotient to help it develop email campaigns tailored to individual shoppers at its brick-and-mortar stores and e-commerce sites.

    The announcement comes just a week after the specialty retailer launched a revamped version of its flagship online site. 

  • Another big loss for J.C. Penney as sales plunge 16.4%

    Plano, Texas -- J.C. Penney Co. reported a deeper-than-expected loss of $348 million for its first quarter, compared to $163 million in the year-ago period, amid a 16.4% decline in revenue. The results came as the company seeks to undo the damage caused by former CEO Ron Johnson’s costly and largely failed makeover.

  • Bloomingdale’s heads to Hawaii

    CINCINNATI — Bloomingdale’s is heading to Hawaii for the first time. It plans to open a 167,000-sq.-ft., three-level store at the Ala Moana Center in Honolulu on the Island of Oahu in fall 2015. 

    The new store will be part of a redevelopment of a portion of Ala Moana, Hawaii’s premier shopping destination, by General Growth Properties. Construction will begin in 2014. The upscale chain of department stores, owned by Macy’s, will join a Macy’s store which already operates at the shopping center.

  • Blue Nile appoints board member

    Seattle -- Online jewelry retailer Blue Nile has appointed Mindy Meads to its board of directors. Meads previously served as co-CEO of Aeropostale and president and CEO of Victoria’s Secret, among other executive posts in a 35-year apparel retail career. She also serves on the board of Wet Seal.

  • Weak spring sales affect Nordstrom’s Q1

    SEATTLE — Nordstrom reported its first quarter net income fell a greater-than-expected 3%, hurt by weak demand for spring merchandise and softer performance in the Northeast and Midwest. The company also lowered its full-year sales forecast.

    The results were a rare miss for the upscale department store chain whose shoppers have proved resilient throughout the uncertain economy.

  • Bloomingdale’s to make Hawaiian debut

    New York -- Bloomingdale’s plans to open a 167,000-sq.-ft., three-level store at the Ala Moana Center in Honolulu in fall 2015. It will be the retailer’s first location in the state of Hawaii.

    The new store will be part of a redevelopment of a portion of Ala Moana, by GeneralGrowth Properties. Construction will begin in 2014. The upscale chain of department stores, owned by Macy’s, will join a Macy’s store which already operates at the shopping center.

  • Stores must level up to match omnichannel hype

    Online and mobile marketing have turned the retail supply chain upside-down. Gone are the days of moving volumes of product in efficient, bulk moves to stores across the world. Today, smaller shipments rule the supply chain, delivering — literally — on brand promises to ensure receipt of single, customized packages under same-day or next-day delivery.  

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