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eCommerce

  • Aisle411 expands market reach

    ST. LOUIS — Aisle411, a mobile retail navigation service that helps shoppers locate products down to the shelf location, on Tuesday announced its service now is live in more than 1,000 stores with the addition of three markets — Las Vegas, Los Angeles and San Diego.

    Other markets identified for expansion included Atlanta, Baltimore, Boston, Houston, Minneapolis, New York, Phoenix, Sacramento, Calif., Seattle and Washington, D.C.

  • Retail sales increase for seventh straight month

    WASHINGTON — The U.S. Census Bureau on Tuesday reported that retail sales continue on a positive trend, edging up 0.3% for the month of January.

    The increase to $381.6 billion marked the seventh consecutive month of gains for retail sales. Total sales for the month were above the year-ago period by 7.8%.

  • Sears' Lampert reports 5.8% stake in Gap

    New York City -- A Tuesday report by the Wall Street Journal said that hedge fund billionaire and Sears Holding Corp. chairman Edward Lampert has reported holding a 5.8% stake in Gap Inc.

    Lampert reported the stake in a 13G filing, or a filing for passive investors, with the Securities and Exchange Commission late Monday.

    His ESL Partners company and affiliates reported beneficially holding 35 million common shares.

  • Parmida Home opens new store

    Dayton, Ohio -- Parmida Home said Tuesday it will open its fifth retail store in the Greene shopping center, located in Dayton, Ohio, on April 1.

    “We are very excited to grow in the Dayton area,” said Parmida marketing director Siotha Vest.

  • Target to open in landmark Chicago building, to call small-format locations CityTarget

    Minneapolis -- Target Corp. said Tuesday it will open a small-format store in an historic Chicago building constructed in 1899 to house a department store. The national landmark, designed by famed architect Louis Sullivan, was home to the Carson Pirie Scott department store from 1904 to 2007. The retailer also announced that its small-format locations across the United States will be named CityTarget, including the store in Chicago.

  • Poll shows e-commerce customer satisfaction stalls

    Ann Arbor, Mich. -- The American Customer Satisfaction Index's annual E-Commerce Report, produced in partnership with ForeSee Results and released on Tuesday, showed that customer satisfaction with e-commerce websites is down 2.6% to 79.3 on the ACSI's 100-point scale.

    The results are the lowest since 2004.

    According to the report, falling satisfaction with online retail pulled down aggregate satisfaction with the e-commerce sector overall, which also includes online brokerage and online travel.

  • Former Ebay chief rejoins P&G's board

    CINCINNATI — The former president and CEO of Ebay has returned to Procter & Gamble's board of directors, effective immediately.

    Meg Whitman, who worked as a brand assistant for P&G after graduating from Harvard Business School, served on P&G's board from 2003 to 2008. During her career, Whitman served as president and CEO of eBay from 1998 until 2008. Whitman also ran for governor of California in the 2010 elections.

  • Shopper trends revealed in BrandSpark, BHG study

    NEW YORK -- BrandSpark International, along with Better Homes and Gardens, released the top shopper trends from the third annual Best New Product Award (BNPA) American Shopper Study, which surveyed more than 63,000 Americans.

  • Online room for improvement

    Wells Fargo retail analyst Matt Nemer put several leading retailers to the test this week with an innovative approach to research. According to Barron’s, he went on a $5,000 shopping spree on the websites of some of the largest Internet-only and traditional retailers. He said Amazon.com offered the best shopping experience, and he rated the retailer at outperform. Walmart.com was said to have higher prices than Amazon’s, but had strong customer service and didn’t showed up as well in searches.

  • MasterCard Advisors: Total U.S. retail sales for January up 5.5%

    New York City -- Total retail sales (excluding autos) grew by 5.5% year-over-year, on par with December’s growth rate, and slightly higher than November’s, according to MasterCard Advisors’ SpendingPulse. SpendingPulse reports on national retail and services sales and is based on aggregate sales activity in the MasterCard payments network, coupled with survey-based estimates for all other payment forms

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