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Sam’s Club, Amazon top retail customer experience rankings
Waban, Mass. -- Sam's Club and Amazon.com deliver the best customer experience in the retail industry, according to the 2014 Temkin Experience Ratings, an annual ranking of companies based on a study of 10,000 U.S. consumers. Sam's Club and Amazon.com continue their reign as the highest-rated retailers for the third straight year, each earning an "excellent" rating.
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Outlets at Tejon names new GM
Tejon Ranch, Calif. — Slated to open in August, The Outlets at Tejon has announced the appointment of Brian P. Hassett as the new center’s general manager. Hassett brings more than 25 years of experience in the retail industry — more than 10 of them focused on outlet retail — to the post.