eCommerce

By John M. Pierre, Linguastat    The single greatest challenge that retailers face today is to have an individualized “conversation” with each customer and to do so on a global scale. Consumers expect a similar personalized experience regardless of channel, from the marketing offers they receive to the products that appear in search results.  

Brisbane, Calif. –- Net loss at Bebe Stores Inc. increased to $10.8 million in the first quarter of fiscal 2015, up from $7.9 million the same period the prior fiscal year. Loss from discontinued operations boosted total net loss.   Net sales from continuing operations were $102.2 million, a decrease of 6.5% from $109.3 million, primarily as a result of store closures. Same-store sales grew 0.7%, the first quarterly same-store sales increased reported by Bebe since fiscal 2012.

New York -- Amazon has quietly launched another hardware device, a  voice-recognition device called Echo that doubles as a high-tech music speaker. The 9-inch tall cylinder device sells for $199 but is available for $99 for a limited time to Prime members. It is designed around the user’s voice, which it can hear from across a room.   

San Jose, Calif. –- EBay is launching a collaboration with artist and illustrator Mario Wagner to create an interactive art installation in New York City. Titled Art For All, the installation celebrates the recent launch of EBay’s new live auctions experience, which makes a selection of art and collectibles from auction houses around the world available on EBay.   

San Francisco –- Gap Inc. reported declining net and same-store sales for the third quarter and October 2014. For the third quarter Gap’s net sales were $3.97 billion, down 2.5% from $3.98 billion for the third quarter the prior year.  

Alpharetta, Ga. -- Columbia Sportswear Company opened its first-ever store dedicated to its performance fishing gear (PFG) at the Avalon Mall in Alpharetta, Ga. Columbia’s PFG collection is inspired by the performance, style and comfort needs of professional and recreational anglers of all ages.   The 3,176-sq.-ft. store has a clean design, boutique feel and digital integration that includes an interactive knot-tying station.  

San Jose, Calif. -– Online prices are expected to hit rock bottom on Thanksgiving Day, lower than on any other day during the holiday season. According to the Adobe Online Shopping Report, record sales are expected for Thanksgiving with $1.35 billion and Cyber Monday with $2.6 billion, increases of 27 and 15%, respectively.   

The Houston suburb of Richmond is home to Sam’s Club’s 80th location in Texas following the opening of a new unit there on Thursday, Nov. 6.

Sam’s Club now operates 20 clubs in the sprawling Houston market and the 80 clubs the retailer operates in Texas account for more than 12% of the 643 Sam’s Clubs in operation nationwide as of September 30.