eCommerce

Zappos.com says it will celebrate Thanksgiving and Black Friday weekend by donating 10 meals per order placed on Zappos.com in partnership with Feeding America, the leading domestic hunger-relief charity.

The company says the objective of its Fast, Free Giving effort is to give back this holiday season and for consumers to put their dollars behind more than just holiday gifts: to help those most in need, too.

Toronto — Hudson’s Bay Company announced the appointment of Jon K. Nordeen to the position of CIO, effective November 2014.
  Nordeen joins HBC with more than 25 years of information systems and management experience. Most recently, he served at Kohl’s Department Stores in several roles including executive VP merchandise planning, executive VP administration, and executive VP CIO.
 

Wayne, N.J. – Toys ‘R Us is offering exclusive benefits, including early access to Black Friday deals, to members of its Rewards ‘R Us loyalty program. Members will receive a special offer granting them access to Black Friday deals on 100-plus items, both in-store and online, beginning Sunday, Nov. 23.

Hollywood, Calif. - Online and offline consumer conversations and recommendations account for 13% of consumer sales, on average, which represents $6 trillion in annual consumer spending. In higher price-point categories, word of mouth's impact is almost 20% of sales, according to a new study from the Word of Mouth Marketing Association (WOMMA).

New York, N.Y. - Just more than half of all Americans (51%) plan to purchase toys as gifts in the upcoming holiday season, nearly consistent with the prior year's intent (50%). Not surprisingly, according to a new Harris Poll of 2,205 U.S, adults, parents of a child under the age of 18 are twice as likely to purchase toys as those without children younger than the age of 18 (82% compared 41%, respectively).   

LONDON — Macy's continues to innovate its omnichannel experience with  the launch of a new iOS app that incorporates image recognition and visual search software. The tool allows consumers to search through thousands of inventory items by simply using a picture snapped from their iPhone to find similar products available at Macys.com.

The photo search app was designed in the Macy's Idea Labs facility in San Francisco, and the software for the image recognition was developed and supplied by Cortexica, a leader mobile image recognition.


San Jose, Calif. – Black Friday (Nov. 28) is expected to be the busiest shopping day of 2014. According to data from in-store analytics provider RetailNext, it will be followed in order by four days in December: Dec. 20, 21, 13 and 19.
For the broader holiday period spanning November and December 2014, RetailNext predicts store traffic will be down 4% from the 2013 holiday period, while sales will be flat to 1% lower, conversions will be up 0.5% and average transaction value will rise 3.5%.

New Delhi, India – The India unit of Wal-Mart Stores Inc. has reportedly fired a mid-level manager as part of a probe into alleged bribery violations. According to the Economic Times, Wal-Mart gave the manager a termination notice last week, two years after the company suspended its former India CEO and legal team due to possible violations of U.S. anti-bribery laws.