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Accenture: Retailers struggle to meet consumers’ in-store, mobile needs
New York -- U.S. retailers are struggling to meet the demands of consumers, according to a report by Accenture. An overwhelming majority (82%) of consumers expect a retailer’s prices to be the same in-store and online, up 13% over last year’s study, but only 34% of retailers met this expectation for more than 80% of the items assessed, Accenture found.

