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BDO survey: Retail CFOs bullish about M&A, IPO activity in 2013
Chicago -- The retail industry is poised for another year of heavy deal flow. Nearly all retail CFOs (94%) expect merger and acquisition will increase or remain steady in 2013, according to a new survey from BDO USA.
The bullish forecasts follow $324.6 billion in global retail and consumer M&A activity in 2012, which was up 33% over 2011 and the busiest year since 2007, according to Dealogic. A majority of CFOs (68%) expect the U.S. markets to see a majority of deal volume, followed by the Asia-Pacific market (20%) and Latin America market (7%).
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Publix leads all retailers in customer satisfaction, followed by Amazon and Office Depot
Ann Arbor, Mich. -- Customer satisfaction with e-commerce websites in on the rise, with Amazon topping all measured sites, according to the American Customer Satisfaction Index's (ACSI) annual E-Commerce Report, produced in partnership with customer experience analytics firm ForeSee.