eCommerce

The “Amazon effect,” or the impact of digital on traditional retailing, is forcing retailers to step up their game.   As retailers strive to incorporate new services to satisfy shoppers both in-store and online, their first priority is adding services to compete with the promise of free shipping.  

The retail environment in Canada is proving more challenging than some U.S. retailers had anticipated.     Express said it will close all 17 of its stores in Canada, and discontinue its Canadian operations through its Canadian subsidiary, Express Fashion Apparel Canada Inc. The retailer will continue to operate 635 stores in the United States.      

Crate & Barrel has named a new chief executive some three weeks after it let its former one go.   The home furnishings chain has appointed Neela Montgomery as CEO. Montgomery, most recently served as board chair of Crate & Barrel parent Otto Group, will assume the role effective August 1, 2017. She replaces Doug Diemoz, who left in April. http://www.chainstoreage.com/article/crate-barrel-ceo-out  

Amazon is making new moves to support its expanding business in India.   Specifically, the online giant is adding seven new warehouses — a move that will provide employment to about 4,000 people, according to The Times of India.   Further, the company is planning to have 41 warehouses or fulfillment centers open by the end of June this year, the report said.  

Staples Australia and New Zealand is refreshing its pricing strategy.   Staples Australia and New Zealand completes more than 80,000 deliveries daily for consumers and small businesses under 20 employees. However, the chain relied on a legacy-based monitoring tool to establish pricing metrics. To remain competitive in an increasingly omnichannel landscape — especially among business customers — the company was ready to revamp its pricing efforts.   

No two stores are exactly alike at Warby Parker. But its new store in Los Angeles — the eyewear brand’s 50th outpost to date — is more unique than all the others.    Located on Melrose Avenue, the new Warby Parker pays homage to Hollywood’s moviemaking history. It even has its own green screen studio where customers can create their own mini-movies.  

A pure player specializing in activewear for plus-size women is making the leap to the offline world.   Juno Active will open its first store this spring, at Mall of America, in Bloomington, Minn. The 3,200-sq.-ft. space will offer activewear and swimwear, starting at size 14, along with intimates.     Originally called Junonia, the company was founded in 1995 as a catalog operation. It rebranded itself as Juno Active in 2012, and switched to an exclusive online model.    

Facebook is proving social media does in fact influence brick-and-mortar sales.   The social media giant offers a feature that enables users to scan a personalized QR code to nab discounts when they buy something at specific brick-and-mortar locations, reported TechCrunch.    The Rewards feature, which is discretely tucked away under the More tab of Facebook’s mobile app, has been in test mode for a few months, according to the report.