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eCommerce

  • Report: FTC ready to block Staples, Office Depot deal

    The Federal Trade Commission is poised to block Staples Inc.’s proposed take-over of rival Office Depot, according to the New York Post.

    The newspaper reported that federal regulators are "leaning against the deal and are preparing to block it."

    According to the report, the FTC is mostly concerned that a merger between the two office supply retailers will result in a single nationwide giant to serve big corporate and government clients.

    The FTC has until Dec. 8 to decide whether to sue to halt the deal after extending its review.

  • Online woes impact Neiman Marcus, others over Black Friday

    Three leading retailers suffered varying degrees of difficulty with their e-commerce sites during the Thanksgiving holiday weekend.

  • Black Friday weekend goes digital

    Consumer spending across digital channels showed significant year-over-year growth over this year's Thanksgiving weekend.

    According to data from ComScore, desktop spending surpassed $1 billion on both Thanksgiving and Black Friday. Consumers sitting at desktop PCs spent a total of $1.1 billion, up 9% from $1.01 billion in 2014. On Black Friday, desktop spending grew 10% to $1.66 billion from $1.5 billion.

  • TechBytes: Three Ways to Extend Holiday Shopping Joy—and Profits

    When retailers execute their IT and CRM strategies properly, the holiday shopping season is a joyous time of profits and customer engagement. But why let all the festivities end on Dec. 25?

    By properly leveraging solutions and strategies, retailers can extend the season of consumer goodwill (and spending) right into the New Year. As “Cyber Week” fades into memory, let’s focus on the week (or weeks) after the end of the traditional holiday season. Here are three suggestions to keep that holiday spirit alive a little longer this year.

  • Retailers with the best return policies—and the worst

    When it comes to return policies, Nordstrom and Forever 21 couldn’t be further apart.

    At least that’s according to an annual survey of return policies by GOBankingRates.com. The study rated Nordstrom as offering the best return policies of 2015, with Forever 21 offering the worst.

    “Return policies should be a big consideration for holiday shoppers — two-thirds of people return at least one holiday gift,” said Elyssa Kirkham, lead reporter on the GOBankingRates study.

  • Retail forecast 2016

    How will retailers fare in 2016? Very well, according to experienced market watchers.

    “We expect core retail sales to grow 5.3% in 2016,” says Scott Hoyt, senior director of consumer economics for Moody’s Analytics, a research firm based in West Chester, Pa. (Core retail sales exclude volatile revenues from auto sales and gas stations.)

    That is notably faster than the 4.2% rate anticipated when 2015 sales are finally tallied. The 2015 experience was, again, slightly better than that the 3.9% growth of 2014.

  • Retailers with the best--and worst--return policies

    When it comes to return policies, Nordstrom and Forever 21 couldn’t be further apart.

  • Smart & Final expands California footprint

    It’s official: Smart & Final Stores is acquiring 32 Haggen stores in Central and Southern California.

  • Mashable, Visa mix it up for e-commerce

    Digital media company Mashable and Visa are doing a little mashing of their own to launch a new online retail entity.

    The two companies have launched the Mashable Shop, an e-commerce storefront accessible via the Mashable media site. Mashable Shop offers both original apparel and accessories, as well curated technology products and select merchandise from Williams-Sonoma. The Visa Checkout online payment service will be the exclusive form of payment.

  • Study: Younger consumers phone it in

    The stereotype of younger consumers spending all their time glued to smartphones may have some validity, at least when it comes to shopping.

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