Discount Store

Omni-channel, seamless customer experience, empowered consumers and mobile commerce were among the buzzwords at the National Retail Federation’s Annual Convention & EXPO in New York City. The show attracted a record 25,000 retail executives, suppliers and consultants, the most in its 101-year history. Reflecting the global nature of retail, there were some 5,500 international participants from 78 countries.

DALLAS — Zale has named Beth Pritchard to its Board effective March 9. This appointment will increase the total number of board seats to eight.

St. Louis -- Save-A-Lot, a wholly owned subsidiary of Supervalu, will open 13 stores in February and March.

The grocer will open three locations in New York bringing the total number of Save-A-Lot stores in the state to 52. In Ohio, it will open three stores, for a total of 128 locations state-wide. The chain will open four stores in Pennsylvania, for a total of 76, and three in Tennessee, for a total of 108.

Chesapeake, Va. -- Dollar Tree Inc. reported a higher-than-expected profit for the fourth quarter ended on Jan. 28. But the chain forecast quarterly earnings and sales below Wall Street estimates amid rising gasoline prices and increased competition from larger rivals.

For the quarter, net income rose to $187.9 million, from $162.5 million a year earlier.

Sales rose about 12.8% to $1.95 billion. Same-store sales were up 7.3%.

ST. LOUIS — Supervalu subsidiary Save-A-Lot is expanding its presence in Pennsylvania.

The company is slated to open four new stores in Pennsylvania in February and March, bringing the total number of Save-A-Lot stores in the state to 76, the company said.

After 30 years in the drug store sector, Michael Bloom left CVS Caremark in September 2011 to become president and COO of Family Dollar Stores. The extreme-value chain has adopted an aggressive growth strategy in recent years, and plans to open 450 to 500 stores in 2012.

Family Dollar is equally committed to improving existing locations. Under its ambitious store-reinvention program, an estimated 1,000 locations are scheduled to be renovated, relocated or expanded this year.

WASHINGTON — Retailers hoping to see a boost in sales this tax season may be out of luck as more Americans this year plan to save their refunds.

The National Retail Federation's tax returns consumer survey, conducted by BIGinsight, found that 43.8% of those expecting refunds will save some of that money, up from 42.l% who said so last year and the most in the survey’s nine-year history. Two-thirds (66.2%) of tax payers are expecting a refund this year, the exact same as last year.

Vacated shells of circa-1985 outlet shopping centers still dot the nation’s highways, but that’s not the format version that is finding a foothold among consumers and retailers.

A new value-oriented center, anchored by top-tier designer names, has opened the eyes and pocketbooks of American shoppers. Mainstream amenities have created the expectation that, while the goods may be discounted, the experience most definitely isn’t.