Discount Store

Family Dollar has named Brian D. Hancock as SVP of supply chain, reporting to chairman and CEO Howard R. Levine.

New York -- Nordstrom Inc. is delaying the opening of its Nordstrom Rack chain in Canada until 2017, in order to focus its attention on the launch of its full-line department stores there, The Globe and Mail reported.

Nordstrom had initially planned to start opening Rack stores in Canada next year. But the company has decided to focus on  the openings of its six Canadian department stores (the first, in Calgary, is due to open this fall).

Supervalu reduced its organizational structure from three divisions to two and name Kevin Kemp president of the east region and Bill Chew president of the west region.

The company did not indicate what roles Kemp and Chew played in the organization previously, but did note that the east region will be headquartered in Mechanicsville, VA and the west region will be based in Hopkins, MN near the company’s Eden Prairie headquarters.

Playing in the value priced fashion space is a challenging proposition and one of the leaders in the segment doesn’t expect conditions to get easier this year.

The Cato Corporation, operator of 1,320 stores focused on value conscious shoppers, had a challenging fourth quarter like a lot of retailers and chairman, ceo and president John Cato expects the pain could linger this year.

Burlington, N.J. – Burlington Coat Factory saw a 36% decline in its fourth quarter net income, which fell to $16.1 million from $25.3 million in the fourth quarter of fiscal 2012. The retailer plans to open 25 net new stores during fiscal 2014, including 22 in the fall, two in May and one in April.

Las Vegas -- 1960s-era The Boulevard Mall will receive a $25 million makeover in hopes of prompting an overall redevelopment of the Maryland Parkway corridor of Las Vegas.

The rehab, to be launched by owner Sansone Cos., which acquired the mall last December for $54.5 million, will be the property’s first major renovation in more than two decades. Sansone is looking at the renovation of the Boulevard as a catalyst in the overall redevelopment effort of the Maryland Parkway corridor.

Waban, Mass. -- Sam's Club and Amazon.com deliver the best customer experience in the retail industry, according to the 2014 Temkin Experience Ratings, an annual ranking of companies based on a study of 10,000 U.S. consumers. Sam's Club and Amazon.com continue their reign as the highest-rated retailers for the third straight year, each earning an "excellent" rating.

A study of 10,000 U.S. consumers’ attitudes about retail customer service saw Sam’s Club best Amazon.com and dozens of other retailers among a field of 268 companies.