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  • Here's the 4 ways retailers build customer loyalty

    There are four key elements that sustain a customer’s loyalty over the long term (and price is not one of them), according to the newest research from Synchrony Financial.

    According to Synchrony Financial’s 2015 Customer Experience and Impact Study, which examines 27 elements of the shopping experience, four experiences stand out as most valued by customers and translate into greater spend and loyalty for retailers.

  • Hancock Fabrics, Fred's vet to be new CFO at Gordmans

    Gordmans Stores has named a veteran from Hancock Fabrics to take over as CFO.

    The Omaha-based apparel and home decor retailer announced that James B. Brown has been appointed executive VP and CFO effective immediately.

  • Burlington Stores shines a light on blood cancer

    Burlington Stores is taking the lead on raising awareness of blood cancer with an in-store donation drive and employee program.

    The retailer is launching its 14th consecutive company-wide campaign today in all its stores nationwide, encouraging its customers to make a donation at checkout to benefit the Leukemia & Lymphoma Society now through Dec. 2.

  • Report: Target tapping alternative energy for North Carolina store

    Minneapolis – Target Corp. is reportedly bringing a sunny approach to energy at its store in Fayetteville, North Carolina.

    According to the Fayetteville Observer, Target will install solar panels that can generate 432 KwH of electricity per year on the store’s roof. There is no firm launch date yet for the store’s solar panels, which will likely generate 15%-30% of its total electricity needs.   

  • Family Dollar marketing chief joins Lowe’s as head of seasonal

    Mooresville, N.C. - Lowe's Companies Inc. has named Jocelyn Wong senior VP and general merchandising manager for the company's seasonal product business area, effective Oct. 12.

    Wong joins Lowe's from Family Dollar, where she served as senior VP, chief marketing officer since 2012.

  • Three dream tenants for American Dream project

    The long-delayed, controversial American Dream retail-entertainment destination in the Meadowlands in East Rutherford, New Jersey, has snared three high-profile tenants.  

  • Dollar General puts literacy first with $4M donation

    New York -- Dollar General is giving major financial support to a cause that may appeal to many value-oriented shoppers.

    The Dollar General Literacy Foundation announced that it has awarded over $4 million to approximately 870 schools, nonprofits and literacy organizations to enhance and support youth literacy and education across the 43 states Dollar General serves.

  • After 20 years, Target ends ties with major apparel supplier

    New York -- As Target Corp. continues its transformation under CEO Brian Cornell, news came out that the retailer is not renewing its contract with licensed apparel company Cherokee.

    Dependent on Target for 43% of its revenue, Cherokee Global Brand saw its market value obliterated after it disclosed Target would not renew the decades-old relationship.

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