Direct To Consumer (DTC)

Rising rates of e-commerce may not correspond with increasing customer satisfaction.

Amazon unveiled a new service that crosses the digital/real world divide with virtual body doubles, allowing customers to customize a T-shirt to their exact measurements.  

J. Jill saw year-over-year declines in sales and earnings during Q3 fiscal 2020, although topline results improved from the previous quarter.

U.S. consumers report they will spend 14% less on holiday gifts this year, primarily due to COVID-19 concerns.

Starbucks Corp. offered an optimistic forecast at its biennial investor day. 

Ross-Simons has a new owner.

We spent some time with Excess Space Retail Services’ president, Michael Wiener, to lay out what opportunities now present themselves to retail chains.

E-commerce platform Shopify advises retailers to prepare for trends including increasing influence of younger consumers in the coming year.