Department Store

Hibbett Sports has promoted Jared Briskin to SVP and chief merchant. Briskin replaces Rebecca Jones, who left the company this week.

London – Amazon.com ranks first in end-to end customer experience across key digital channels including websites, mobile sites and apps. According to the latest EChannel Retail Benchmark report from EDigitalResearch, Amazon tops the benchmark study due to their core multichannel functionality, especially across the search and purchase sections of the customer journey.

Men's Wearhouse has named Scott Norris as Men's Wearhouse brand and Moores brand president and Paul Fitzpatrick as Jos. A. Bank's brand president. Additionally, it has appointed Jim Thorne EVP of direct sourcing. All three will report to Mary Beth Blake, the company's president and chief merchandising officer.

Macy’s is gearing up for the holiday by hiring approximately 86,000 seasonal employees at its Macy’s and Bloomingdale’s stores, call centers, distribution centers and online fulfillment centers — a 3.6% increase from last year. In particular, the company’s seasonal workforce has grown in its network of online fulfillment centers thanks to increased sales generated by its omnichannel business strategy.

Cincinnati -- Macy’s said it plans to hire about 86,000 seasonal associates for its Macy's and Bloomingdale's stores, call centers and distribution and fulfillment centers for the 2014 holiday season, an increase of about 3.6% from 2013.

In particular, Macy’s said, its seasonal workforce has grown in recent years in the company’s network of online fulfillment centers in support of increased sales generated by the company’s omnichannel business strategy.

Dublin, Calif. - Ross Dress for Less will open a new store in Hawthorne, California, in Los Angeles County, on Oct. 11. The store is located in the Hawthorne Town Plaza.

This new opening is part of the retailer’s 2014 expansion program, totaling approximately 75 new locations during the year.

New York -- SmartFocus announced that U.K. department store retailer House of Frasier has selected SmartFocus' Insights technology to gain a holistic view of their customers and continually deliver personalized interactions that increase engagement.

Redmond, Wash. – Microsoft will open its first flagship location, on Fifth Avenue in Manhattan.

In addition, Microsoft plans to open 10 new stores across the U.S. in time for the 2014 holiday season, while the flagship New York store is being built. Microsoft has not given a specific timeframe for when the flagship will open, but said it has been planning the store for five years. It will open in a spot currently occupied by luxury accessories brand Fendi, a few blocks south of an Apple store.