Department Store

Nordstrom Rack is coming to New Orleans.

The Bon-Ton Stores is back with a popular promotion that increases store traffic, generates sales, saves customers money and benefits the communities where it operates 270 department stores.

The resounding priority among retailers has been accelerating their integrated omnichannel offering – which has meant everything from merging online and store teams to measuring the in-store impact of digital campaigns. Recent innovations include mobile app and in-store technologies, multichannel fulfillment solutions, and coordinated cross-channel promotions. These kinds of initiatives will continue to be top of mind in 2016, particularly as consumer expectation for a seamless and personalized experience – and deep discounts – continues to grow.

How will retailers fare in 2016? Very well, according to experienced market watchers.

“We expect core retail sales to grow 5.3% in 2016,” says Scott Hoyt, senior director of consumer economics for Moody’s Analytics, a research firm based in West Chester, Pennsylvania. (Core retail sales exclude volatile revenues from auto sales and gas stations.)

That is notably faster than the 4.2% rate anticipated when 2015 sales are finally tallied. The 2015 experience was, again, slightly better than that the 3.9% growth of 2014.

The deadline to enter the Retail Design Institute’s annual store design competition has been extended to January 15, 2016.

The competition celebrates exceptional retail experiences across more than 20 categories from department stores and specialty shops to restaurants and pop-ups. In addition, a single "Store of the Year" will be chosen from among the winning entries.

Janna Potts has been named chief stores officer at Target, filling a position occupied for the past five years by Tina Tyler.

Target elevated Potts to the role of executive VP and chief stores officer, reporting to COO John Mulligan, after she previously served as senior VP of human resources focused on stores and distribution. Potts is a Target veteran who joined the company’s former Mervyn’s division in 1989. During her 27 year career she held leadership roles in stores, operations and human resources, according to the company.

Restructuring will be key to retail survival in 2016, according to veteran retail analyst Walter Loeb, who is worried about the future profitability of many leading traditional retailers as the year gets underway. “They are losing sales productivity in their stores while expenses rise and management bureaucracy grows,” Loeb wrote in an article on Forbes.com. [Forbes.com]

Shoppers at select Nordstrom locations can design their own shoes at the retailer’s in-store Shoes of Prey design studio.

The shops, which are located within Nordstrom’s shoe department, include a wall display that showcases the different styles available for customizing. Using mounted touch-screen tablets with 3D software, shoppers design their own shoes, selecting the style, color, material, heel height and embellishments.