Department Store

New York - Kenneth Cole Productions Inc. has appointed apparel industry veteran Marc Schneider as CEO, effective Feb. 23. Schneider will assume responsibility for the company's retail, outlet, e-commerce, international, licensing and wholesale businesses. He takes over from founder Kenneth Cole, who has served as interim CEO since February 2011.

Ann Arbor, Mich. - Customer satisfaction with retail is down for the first time in four years. According to a report by the American Customer Satisfaction Index (ACSI), all brick-and-mortar retail categories show weakening or flat customer satisfaction for the fourth quarter of 2014.  Internet retail satisfaction, however, is up from the same quarter in 2013.

Minneapolis – Target Corp. is reportedly localizing the assortments at its smaller-footprint Target Express stores to a high degree.  The Minneapolis-St. Paul Star Tribune reported that since opening its first Target Express in the Dinkytown neighborhood of Minnesota in summer 2014, the discounter has carefully considered local customer demographics when stocking shelves.

New York -- The consumer electronics and furniture sectors of the retail industry can look forward to growth in 2015, while the apparel sector faces a more mixed outlook. That was the message sounded by CIT Commercial Services executives during a roundtable discussion, "Everyone Looks Good in the Black: Retailers in the Economic Rebound,” part of the CIT Executive Insights series.

During the discussion, each CIT executive offered their views on the top trends they see ahead in various sectors of the retail market:

Seattle – Nordstrom Inc. has named Shellye L. Archambeau, CEO of GRC/quality management software provider MetricStream Inc., to the company's board of directors. Her addition brings the total number of directors to 13, 10 of whom serve as independent directors.

Armonk, N.Y. - Consumers headed online for their Valentine’s Day shopping this year. According to IBM Digital Analytics Benchmark data, during Valentine’s week (Feb. 7 – 13) online shopping rose 10.2% from the same period in 2014.

In addition to overall sales, consumers ramped up their shopping efforts the week leading up to Valentine’s Day. Growth was seen in key verticals including:

Mahwah, N.J. -- Ascena Retail Group is eliminating its fledgling boys brand, Brothers, as part of a strategic review of its Justice business. Ascena launched the Brothers brand about three years ago as a way to enter the tween boys market. The company created Brothers stores inside some of its Justice stores.

Operations related to the Brothers brand are expected to be fully wound down by the end of the company’s fiscal year.

New York -- Saks Fifth Avenue will open its first store in Puerto Rico. The 100,000-sq.-ft., multi-level store opens in conjunction with the Mall of San Juan on March 26.

“There is great opportunity in San Juan – the demand for luxury retail from locals and tourists is thriving,” commented Marigay McKee, president of Saks Fifth Avenue.