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Study: Majority of Americans negatively impacted by dirty stores
Cincinnati -- A survey released Thursday by Cintas Corp. found that 99% of U.S. adults say poor cleanliness negatively impacts their perception of a retail store.
In the telephone survey conducted by Harris Interactive among more than 1,000 U.S. adults ages 18 and older, respondents said that dirty restrooms and unpleasant odors are more annoying than poor customer service.