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Department Store

  • Survey: LLBean.com tops in customer satisfaction among online apparel retailers

    Westlake Village, Calif. -- LLBean.com ranks highest among online apparel retailers with a score of 830 (on a 1,000-point scale), followed by LandsEnd.com (829) and Forever21.com (824), according to the J.D. Power and Associates 2012 Online Apparel Retailer Satisfaction Report. The study finds that satisfaction with online apparel retailers is significantly lower among online shoppers between the ages of 18 and 24 than among those 55 years of age and older.

  • Top retailers earn top rating for LGBT equality policies

    DISTRICT OF COLUMBIA — Office Depot, Apple, Barnes & Noble, eBay, Limited Brands, Nordstrom, Sears, Staples and Target were among a record 252 businesses on the Human Rights Campaign’s 2013 Corporate Equality Index.

    The top retailers earned the top rating of 100% as well as the recognition of being among the “Best Places to Work for LGBT Equality.” A decade ago, in the HRC’s first index, only 13 businesses earned a 100% rating.

  • MasterCard Advisors: Hurricane Sandy takes a bite out of early November sales

    Purchase, N.Y. -- Spending in most of the key holiday categories, for the first two weeks of the retail month of November was down on a year-over-year basis, according to a SpendingPulse report released by MasterCard Advisors, the professional services arm of MasterCard. Apparel and luxury (excluding jewelry) were particularly hard hit, both showing year-over-year declines in the high 7% range.

  • Fancy footwork in the shoe department

    The footwear category is one fire judging from the recent performance of two leading retailers.

    Brown Shoe Co., operator of 1,300 Famous Footwear and Naturalizer stores, said its same store sales for the quarter ended October 27 increased 6.8% and adjusted earnings increased 18.3% to $25.9 million or 51 cents a share.

    Rival DSW, operator of 364 stores, said its same stores sales for the third quarter ended October 27 increased 6.1% and adjusted net income increased 17% to $46.6 million, or $1.02 per share,.

  • Nordstrom and OfficeMax top list of retailers that keep employees happiest

    New York -- For the second year in a row, Nordstrom topped the list of retail companies that keep their employees happiest, followed by Macy’s and OfficeMax, according to an annual survey by CareerBliss. The ranking takes into account employee reviews of their employer based on work-life balance, senior management compensation, benefits and job security.

  • Luxury tenants set up shop at Westfield San Francisco Centre

    San Francisoco -- Westfield announced that its Westfield San Francisco Centre is unveiling new culinary and retail offerings such as British casual sportswear retailer Burberry Brit, Red Valentino, Italian fashion house Gucci, the Christmas Treasure pop up holiday shop, celebrity chef Martin Yan’s M.Y. China, Godiva Truffle Bar and more.
     

  • Victoria’s Secret takes the wraps off redesigned NYC flagship

    New York -- Victoria’s Secret has reopened its New York flagship with a re-design that embodies the brand's sexy, sophisticated and glamorous spirit with a nod to its heritage.

  • Macy’s Herald Square unveils new, high-tech shoe floor

    New York -- Macy’s has unveiled the redesigned shoe department of its Herald Square flagship in New York City. Described as the “world’s largest shoe floor,” the 63,000-sq.-ft. space features more than 250,000 pair of women’s shoes in an upscale environment.   

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