Department Store

Seattle -- Nordstrom announced plans to open a Nordstrom Rack in Louisville, Ky. The 33,000-sq.-ft. store, at Shelbyville Road Plaza, is scheduled to open in fall 2013 and will be the retailer's first location in the state.

Nordstrom is also expanding its presence in Florida. It will open a Nordstrom Rack at the Shoppes at University Town Center to serve customers in the Sarasota-Bradenton metro area. The approximately 35,000-sq.-ft.store is scheduled to open in fall 2013.

CINCINNATI — Macy’s announced that it will expand its online order fulfillment center in Goodyear, Ariz., to accommodate continued sales growth as part of the company’s omnichannel strategy. The company is expected to invest more than $35 million in capital in the project.

New York -- Eddie Lampert, chairman of Sears Holding Corp., has signed a contract to remain as CEO of the retail company at a salary of $1 per year, the Associated Press reported. Sears announced in January that Lampert would take over as CEO after Louis J. D'Ambrosio stepped down due to family health issues.
    
Lampert’s new contract is effective Feb. 1, according to a regulatory filing yesterday. Lampert also has the opportunity for a bonus of up to $2 million in cash or stock and up to $4.5 million in stock per year.

WABAN, Mass. — Sam's Club and Amazon were among the retailers that earned top marks for customer service, according to the consulting firm Temkin Group.

According to the 2013 Temkin Experience Rankings which queried 10,000 U.S. consumers about customer service issues across 246 companies in 19 industries, Sam's Club and Amazon earned the top spots in the retail sector and RadioShack was the lowest rated retailer for the third consecutive year.

SAN FRANCISCO — Janet Hayes, currently the president of Pottery Barn Kids and PBteen, will become president of the Williams-Sonoma brand, effective March 20. She replaces Richard Harvey, who will be leaving the company on May 3, 2013, after 30 years of service.

COLUMBUS, Ohio — DSW reported that its fourth quarter sales increased 15.7% to $594.3 million from $513.7 million for the same period last year. Comparable sales increased 3.6%.

The company reported that fourth quarter adjusted EPS rose to 69 cents per share, an increase of 35.3% per share.

Full year sales increased 11.5% to $2.3 billion, and comparable sales increase 5.5%.

Adjusted EPS for the year rose to $3.35 per share for the full year, up from $3.00 per share in 2011.

Columbus, Ohio -- DSW Inc. reported Tuesday that net income for the quarter ended Feb. 2 rose to $31.4 million from $23.1 million in the year-ago period. Sales for the fourth quarter increased 15.7% to $594.3 million, and same-store sales rose 3.6%.

For the full year, profit increased to $152.2 million, from $136.1 million in the prior fiscal year. Sales rose 11.5% to $2.26 billion from $2.02 billion.

Cherry Hill, N.J. -- Philadelphia-based Pennsylvania Real Estate Investment Trust (PREIT) said that Soma Intimates recently opened its first location in the area at Cherry Hill Mall, in Cherry Hill, N.J. The 2,800-sq.-ft. store is the newest addition to a vibrant mall that is anchored by Nordstrom, Macy’s, and J.C. Penney and features Apple, A/X Armani Exchange, Crate and Barrel, H&M, Henri Bendel, Hugo Boss, J. Crew, Michael Kors, Sephora, Teavana, The Art of Shaving, The Container Store, The North Face, True Religion and Urban Outfitters.