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Study: Retailers lacking in store associates, price and checkout experience
Ann Arbor, Mich. -- Retailers’ strides toward satisfying their customers was the subject of a survey conducted by CFI Group, which found that retailers' physical store and online presence were meeting consumer expectations, but store associates, price and checkout are areas needing improvement.
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Stein Mart opens for e-commerce business
JACKSONVILLE, Fla. — Stein Mart is among the first off-price retailers to launch an online store.
"We are excited to announce that we are in the e-commerce business and happy to be able to serve our customers who like to shop online," said Jay Stein, CEO. "As we learn more and grow this business, we anticipate that this channel will rapidly become our largest flagship 'store'."