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Convenience Stores

  • Amazon.com gets top customer service marks

    Amazon.com took second place overall and was the highest-ranked retailer in the 2014 Temkin Customer Service Ratings, which rates 233 companies across 19 industries with 10,000 U.S. consumers. Other retailers in the top 12 include Chick-fil-A, Publix, H-E-B, Starbucks, Costco, QVC, and Trader Joe's.

    Retailers with the most improvement over last year's ratings are Apple Store, KFC, and Food Lion. Ace Hardware and Staples saw their Temkin Customer Service Ratings fall by 15 points or more between 2013 and 2014: No retailers placed at the bottom of the rankings.

  • DLC acquires The Court at Deptford in Deptford, New Jersey

    Tarrytown, N.Y. — DLC Management Corp. has acquired The Court at Deptford in Deptford, New Jersey. DLC plans to redevelop the 361,000-sq.-ft. center located next to the Deptford Mall.

    Tenants include Ross Dress for Less, Party City, Pier 1 and Olive Garden.

    Shopping centers in the well-occupied trade area averages occupancy rates of 95%, thanks to a population of 210,985 with an average annual income of $77,600.

     

  • Amazon.com tops customer service ratings

    Waban, Mass. – Amazon.com took second place overall and was the highest-ranked retailer in the 2014 Temkin Customer Service Ratings, which rates 233 companies across 19 industries with 10,000 U.S. consumers. Other retailers in the top 12 include Chick-fil-A, Publix, H-E-B, Starbucks, Costco, QVC, and Trader Joe's.

  • Burger King prepares new slogan

    Miami – Burger King Corp. is preparing a new marketing slogan, “Be Your Way.” The new slogan, which appeared in an online video in April 2014, will be featured in a TV ad for the first time on May 26.

  • Trader Joe’s is consumers’ favorite grocery store

    Boulder, Colo. - Trader Joe’s is North America’s favorite grocery retailer based on satisfaction. A study of more than 6,200 consumers by Market Force Information, also found that Publix and Aldi were ranked second and third.

  • Dunkin’ Donuts seeks franchisees in Roanoke, Virginia

    Canton, Mass. – Dunkin’ Donuts is recruiting franchisees in Roanoke, Virginia. This month, the retailer signed a multi-unit store development agreement with existing franchisee Greg Nigro to develop 13 new restaurants throughout Richmond, Virginia.

  • Subway to open 3,000 stores in 2014

    Milford, Conn. - The Subway restaurant chain is poised to open about 3,000 new locations worldwide this year. Subway currently has more than 41,000 stores in 105 countries worldwide.

    "Location, location, location is still the mantra," said John Devine, director of Subway Real Estate. "We continue to provide our customers with convenient locations to enjoy our great menu offerings. At the same time, we continue to offer landlords and developers a proven, stable and trusted tenant for their real estate."

     

  • The Car as a Store: A New Hope

    When industry experts talk about retailers connecting with today’s mobile consumer, they are generally referring to customers who always travel with smartphones and tablets. But there is another type of “mobile” consumer touchpoint retailers should be targeting, and that is the automobile.

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