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Boston-area Asian market partners with Instacart
Boston - Asian-inspired grocery chain H Mart is partnering with Instacart to offer Boston area delivery to customers, in as little as one hour. H Mart is bringing products including a selection of ready to eat items, a fresh assortment of meat and produce, and dry goods and ramen products to Instacart.
Customers can also combine orders from other local Instacart partners such as Whole Foods Market and Harvest Co-Op Markets, adding products from H Mart to their regular weekly grocery list.
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Q&A: Customer engagement evolves with connectivity
At the recent MIT CIO Symposium, Bryan Kirschner, director of the research/strategy organization Apigee Institute, and Jerry Wolfe, CEO and founder of food industry platform services provider Vivanda, participated in a panel discussion on consumer connectivity and engagement. Chain Store Age followed up with the two experts to ask a few more questions about engaging today’s connected customer.
How can retailers use APIs (application program interfaces) to provide a more personalized customer experience?

