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Consumer Electronics

  • Investment in online pays off

    ANN ARBOR, Mich.  — Walmart has put a considerable amount of time an effort into its digital business, and that appears to have been well worth it as the company achieved an 82, from a prior-year score of 79, on ForeSee's 2012 rating of Internet retailers. Achieving an 82 is impressive, as a score of 80 is the minimim needed to be considered "superior." The survey scored all retailers on the list out of a 100.

  • Former Best Buy chief Dunn may get $3.2 million; investigation widens

    Minneapolis -- According to a Wednesday filing by Best Buy, former CEO Brian Dunn may receive either $3.1 million or zero in termination payments following his highly publicized resignation.

    The payout is dependent on whether or not Dunn is determined to have left voluntarily on April 9.

    In the filing, Best Buy said it is reviewing Dunn’s compensation pending its investigation into his personal conduct.

  • ComScore: Online spending increases 17% to $44.3 billion in Q1

    Reston, Va. -- Online U.S. retail spending reached $44.3 billion in first quarter 2012, up 17% versus a year ago, according to comScore’s Q1 2012 Retail survey. It was the tenth consecutive quarter of positive year-over-year growth and sixth consecutive quarter of double-digit growth.

    In other findings, 38% of tablet owners have made a purchase on their devices within the past month. Apparel was the most popular category for purchase among tablet shoppers.

  • New Balance and Samsonite select VeriFone’s mobile POS solution

    San Jose, Calif. -- VeriFone Systems announced that New Balance and Samsonite have selected VeriFone GlobalBay's mobile point-of-sale solution.

    The solution is designed to make it possible engage the customer in a more meaningful way by untethering the store associate from a fixed location POS register to provide mobile checkout at the point of interaction where its really needed. VeriFone GlobalBay apps also provide store associates with access to inventory, price and product information, as well as customer purchase history and recommendations.

  • Top 20 e-retailers in customer satisfaction; Amazon on top

    Ann Arbor, Mich. -- Amazon continues to set the bar higher, achieving the highest rating on the annual Top 100 E-Retail Satisfaction Index by customer experience analytics firm ForeSee. Amazon outdid its 2011 score, climbing three points to 89, and four points higher than the second highest scoring websites, Apple.com (85) and QVC.com (85). (Scores of 80 or higher on ForeSee's 100-point scale are considered superior customer satisfaction performances.)

  • Cabela’s to open store on property owned by Green Bay Packers

    New York -- Cabela’s plans to open a store in Ashwaubenon, Wis., on property owned by the Green Bay Packers. The store is scheduled to open in the summer of 2013, with construction to begin this fall.

  • GameStop Finds Digital Success

    In recent years, specialty retailer GameStop Corp. has been among the fastest-growing global chains, opening 388 new stores in 2009, more than 350 in 2010 and 285 new locations last year. For its current fiscal year, GameStop is ramping down organic growth, anticipating the opening of some 150 stores, in deference to building on its dominant presence in the multichannel PC digital download market.

  • Microsoft set to open in New Jersey; Boston in the works

    New York -- Microsoft Corp. will open a store in Bridgewater Commons, Bridgewater, N.J., on May 16. The store will be located on the mall’s second level, close to the existing Apple store.

    The computer giant is also moving into Massachusetts, with a store in Boston. The opening date has not been announced.

    We’re pleased to announce that we’ll be opening a new Microsoft Store at The Shops at Prudential Center in Boston!,” the company wrote on its Facebook page and website.
     

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