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Best Buy CEO outlines plan to reverse decline
Minneapolis -- In his Tuesday address to investors and stockholders in New York City, newly minted Best Buy Co. CEO Hubert Joly acknowledged that sales and profits are on a decline, and presented a plan to shore up finances and operations by cutting expenses, rethinking footprints and improving both offline and online customer satisfaction. Part of the plan involved tapping former Williams-Sonoma exec Sharon McCollam as its new CFO.