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  • An uphill battle with upgrade efforts

    Sam’s Club is at it again this weekend. Attempting to persuade members to upgrade to the $100 Plus membership level by dangling the additional savings possible via the eValues program in front of them during a key seasonal sales occasion. The program is innovative and convenient in that money-saving offers are loaded directly onto members’ cards, but encouraging upgrade activity in the current economic climate is quite challenging, even when the immediate savings available via the eValues program more than offset the additional membership fee.

  • Best Buy to buy back $5 billion of its shares

    Minneapolis -- Best Buy Co. said Tuesday that it will buy back $5 billion of its common stock and raise its quarterly dividend by 7%.

    The retailer said that the buyback replaces a $5.5 billion repurchase program that had about $800 million left as of May 28. The announcement came just ahead of its shareholders meeting in Richfield, Minn.

  • Report: Best Buy settles employment discrimination case

    San Francisco -- Best Buy Co. has reportedly agreed to pay $10.2 million in a settlement related to a job discrimination class-action lawsuit, Reuters reported.

    The lawsuit, filed in 2005 in U.S. District Court in Northern California, alleged that the retailer discriminated against women, African-American and Latino employees by denying them promotions and more lucrative sales positions. Best Buy has denied any wrongdoing.

  • Building a digital entertainment bridge to the future

    This sounds like a pretty cool deal. Walmart’s wholly-owned video-on-demand subsidiary Vudu and Sony Pictures Home Entertainment in an exclusive arrangement this week offered a new type of digital move card for the science fiction film, Battle: Los Angeles.

    The cards cost $14.96 and went on sale the same day as the Blu-ray and DVDs. The big difference between buying the physical Blu-ray disc or DVD is customers who purchase the card simply enter a code to access the film directly from a computer or more than 300 different Vudu-enabled consumer electronics devices.

  • Carphone loss widens for Best Buy U.K. joint venture

    London -- U.K. mobile phone retailer Carphone Warehouse Group PLC reported Tuesday that its loss for its Best Buy U.K. joint venture widened to $102 million in the year to March 31, compared with a loss of $34 million in the prior year. CEO Roger Taylor has warned analysts to expect further losses of between $82 million and $98 million this year.

  • Best Buy Q1 profit falls 12%, results still beat Street

    Minneapolis -- Best Buy Co. reported Tuesday that net income for the first quarter fell 12% to $136 million, hurt by increased promotions and lower demand for such items as flat-panel televisions and digital cameras. But strong showings in China, mobile phone sales and online performance pushed helped to boost profit and revenue past analyst estimates.

  • Best Buy beats street despite Q1 profit slump

    MINNEAPOLIS — Best Buy reported Tuesday that net income for the first quarter fell 12% to $136 million, or 35 cents per diluted share, hurt by increased promotions and lower demand for such items as flat-panel televisions and digital cameras. But strong showings in China, mobile phone sales and online performance pushed helped to boost profit and revenue past analyst estimates.

  • Apple stores boost customer service with dedicated iPad stations

    New York -- Apple on Sunday rolled out dedicated iPad stations in its stores nationwide. The iPads are positioned near products for customers to use as tools for comparision shopping and customer assistance. 

    Apple's in-store iPads, which feature a special in-store app, are designed to answer questions from customers and keep them in the store. Customers can also tap a button for help and the photo of an available sales assistant pops up with a promise that he or she will be over shortly to help.

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