Apparel

New York – Brooks Brothers is connecting data to the customer experience in order to replicate the highly personalized shopping environment of its stores on its e-commerce site.

“We are connectors,” Cindy L. Hicks, director of analytics for Brooks Brothers, told the audience during a session at last week’s Internet Retailer conference in Chicago. “Our job is to connect data to the customer experience with a software package.”

Hordes of spend-happy young Mexican shoppers are successfully attracting specialty apparel retailers from the U.S. and Europe – and, as mentioned in a recent report by Wall Street Journal, Walmart is feeling the pain.

VANCOUVER, British Columbia — Lululemon reported results for the first quarter ended May 5, but the news of the day was CEO Christine Day's resignation after five and a half years.

Day will officially step down once the board names a successor. The board has formed a search committee and enacted its CEO succession plan.

Washington, D.C. -- U.S. retailers added almost 28,000 new jobs in May, according to statistics from the Department of Labor. This followed 20,000 new retail hires in April.

Restaurants hired another 38,000 people last month.

New retail and restaurant hires helped drive the addition of 175,000 total new jobs to the U.S. economy in May.

Foothill Ranch, Calif. -- The Wet Seal announced today that retail veteran Lesli Gilbert has been appointed executive VP, stores and operations, effective immediately. Gilbert replaces Barbara Cook, former senior VP store operations, who resigned in February.

Most recently, Gilbert was senior VP of stores at The Talbots, where she was responsible for developing the stores strategy and framework to reposition the business

Chicago -- A lot of IT practitioners talk about “keeping the lights on,” or executing simple but essential tasks such as making sure an e-commerce site is actually up and running. For Michael Hines, VP of e-commerce technology at The Jones Group, keeping the lights on involves a lot more than flipping a switch.

Washington, D.C. -- Americans will spend a little bit more on dad this year, stretching their budgets enough to show their favorite man just how much he is appreciated, according to a survey by the National Retail Foundation.

The group, 2013 Father’s Day spending survey, conducted by BIGinsight, found that the average consumer will shell out $119.84 on dad’s gifts this year, up from $117.14 last year. Total spending for Father’s Day is expected to reach $13.3 billion.

By John Paluszek, [email protected]

This time it is different.
 
But the question remains: Is it different enough? Let us, then, count the ways.
 
The “tipping point” may seem facile, but the current dramatic increment of tragic incidents is now more toxic to more corporate reputations.  That’s a big deal, generating a new dimension of company action.