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Apparel

  • QVC ties with Amazon in online customer satisfaction

    Ann Arbor, Mich. - Watch out Amazon, QVC is at your back—at least when it comes to  customer satisfaction.  
  • Study: Apple, Dell, Nordstrom and Zappos tops in holiday delivery

    New York – When it came to fulfilling holiday deliveries, Apple, Dell, Nordstrom and Zappos stood out among other major competitors. According to research from StellaService, all four provided an aggressive guarantee that orders placed by Dec. 23 would be delivered by Christmas and managed to meet that promise in all regions of the U.S.  
  • Socially Yours

    With an online storefront on the Amazon Webstore hosted e-commerce platform, New York-based direct-to-consumer specialty fashion retailer Spiegel LLC is already extending its virtual presence. Taking that extended Amazon Webstore presence a step further into the world of social commerce is the next logical step in engaging consumers in whatever channel they choose.

  • Initial holiday results: Women’s apparel, jewelry and dining strong; electronics weak

    New York - Retail sales in the United States increased 5.5% from the day after Thanksgiving through Christmas Eve, fueled by demand for women's apparel, jewelry and dining out, according to MastyerCard Advisors. Spending Pulse holiday report. Consumer electronics, which many industry analysts had predicted would be among the strongest categories this holiday season, was actually among the weakest, according to the report, with sales "basically flat" from Black Friday to Dec. 24 and in negative territory starting on Nov. 1. 
  • Kids Rule at Ruum

    Ezra Dabah is no stranger to children’s wear. As the former chairman and CEO of The Children’s Place, he helped create a billion-dollar retail powerhouse. Dabah left the company in 2007, but he returned to the kids fashion business with Ruum American Kid’s Wear, a fashion-forward upmarket concept that bowed in 2012 and operates 24 stores, primarily in malls.

  • Four Retailers to Watch in 2015

    A number of retailers saw changes at the top this past year. Here are the ones I found the most interesting:

    Abercrombie & Fitch: The abrupt departure of longtime chief Michael Jeffries presents the former teen powerhouse with an opportunity to bring in a badly needed breath of fresh air.

    In his day, no one could touch Jeffries, whose transformation of Abercrombie into a cool, exclusive club is a textbook example of brilliant, holistic retail branding. But Jeffries failed to keep up with the changing times. He seemed blind to the recession.

  • Five Below names Walmart’s Anderson president

    Teen and pre-teen retailer Five Below landed two senior executives from Walmart.com and Ascena Retail Group for key roles as it looks to accelerate an already rapid pace of growth.

    Walmart.com president and CEO Joel Anderson will join Five Below as president in July to oversee all aspects of merchandising, stores and marketing. Eric Specter, most recently EVP and chief integration officer for Ascena, will serve as Five Below’s chief administrative officer and oversee supply chain, information technology and real estate.

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