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Conversocial tallies consumer complaint social media scorecard for U.S. retailers
NEW YORK — The ways in which the largest U.S. retail brands address the needs of their customers on Facebook and Twitter were unveiled last week in a white paper — Safeway and Sears topped charts; Costco, Kmart, Kroger and Walmart were found wanting, according to Conversocial, a software company that develops social media tools.
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B&N adds tablet to Nook portfolio
NEW YORK — Barnes & Noble announced that it has introduced Nook Tablet, the latest product in its Nook portfolio. According to the company, the Nook Tablet offers access to popular movies, TV shows, music and more through the top entertainment services, including Netflix, Hulu Plus, Pandora and others, plus a collection of high-quality apps, fast Web browsing and email.