Retail

Teaneck, N.J. – Physical stores remain critically important to omnichannel commerce. Results of the fourth annual Cognizant Customer Experience Study show that for consumable products, 75% of shoppers still prefer to make an in-store purchase.

New York -- Saks Fifth Avenue Off 5th plans to open a new store in Aventura, Fla., on Sept. 20.

The store will be located in Town Center Aventura developed in partnership with Turnberry Media and will be the third Saks Fifth Avenue Off 5th location in Miami. The 28,000-sq.-ft. layout includes an open floor plan, moveable fixtures and bright lighting.

New York -- Foot Locker, Inc. is introducing Six02.com, the e-retail extension of its Six:02 stores aimed at women. In addition to offering a full assortment of women’s athletic apparel and products, the site features the Get Fit Guide, a custom online tool to lead customers through the product offerings to find the perfect fit, style, and product based on preferred workout activity and body shape.

By Kelly Kennedy, Senior VP of Enterprise Sales, Infogroup Targeting Solutions

Chicago -- SMS Assist announced the appointment of Michael L. McMath as VP of client services for the Chicago-based technology-driven facilities maintenance and management company.

McMath previously held senior positions at Wal-Mart Stores, Alcoa and Compass Group.
 

Seattle -- Starbucks Corp. said that Troy Alstead, CFO and chief administrative officer, has been promoted to CFO and group president, Global Business Services.

Alstead’s promotion is a recognition of the increasing responsibility and complexity of his role overseeing Starbucks global financial, technology and supply chain operations and ensuring that the company’s overall business infrastructure is optimized to support the company’s global growth.

Chicago -- Retail sales are forecast to rise 2.4% during the holiday season of November and December while total retail traffic will decrease 1.4% as compared to the year-ago period, according to ShopperTrak, a leading provider of shopper analytics. The company also notes that retailers have less time to capture peak holiday spending: There are only 25 days lie between Black Friday (Nov. 29) and Christmas this year, compared to 31 days in 2012. And unlike last year, consumers have only four (not five) full weekends to shop.

Wayne, N.J. -- Toys "R" U widened its loss in the second quarter on lower sales at its stores in the United States and Europe. The company reported a loss of $113 million, compared with a year-earlier loss of $36 million.

Net sales for the quarter, ended August 3, dropped 6.9% to $2.38 billion. Same-store sales declined 3.5% in the U.S. and 3.8% abroad. The retailer attributed the decline primarily to decreases in the juvenile and entertainment (which includes electronics, video game hardware and software) categories.