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Michael Francis leaves Target for J.C. Penney
New York -- In a surprise announcement, Target said that Michael Francis, executive VP and chief marketing officer of Target Corp., has elected to leave the company. In January, 2011, Francis was charged with overseeing with Target’s Canadian entrance.
The retailer was short on specifics regarding Francis’ departure.
"We would like to thank Michael for his many contributions and wish him the best in his future endeavors" said Gregg Steinhafel, chairman, president and CEO, in a statement.
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Suvey finds most companies gives U.S. businesses high marks on service
Cincinnati -- Most consumers hold strong positive attitudes on the quality of service they receive from U.S. businesses, according to new research from customer relationship management company Convergys Corporation. Among the top findings of the research: nearly nine out of 10 consumers believe that service improved or stayed the same over the past year, and an impressive seven out of 10 say they were either “extremely” or “very” satisfied with their most recent service experience.