Human Resources

Apparel retailers know success hinges on finding the right fit for their core customer — and that “fit” encompasses all aspects of the shopping experience from merchandise selection to customer service. The challenge is even greater for Casual Male Retail Group (CMRG), the nation’s largest retailer of big and tall men’s apparel and accessories.

Throughout the industry, retailers are reinventing strategies, changing formats and resizing footprints. While many are downsizing prototypes, Casual Male Retail Group is transitioning from traditional 3,500 sq. ft. Casual Male XL stores to a big-box Destination XL format. Dennis Hernreich, who holds the dual titles of COO and CFO for Casual Male Retail Group (CMRG), talked with Chain Store Age contributing editor Connie Gentry about the opportunities and challenges of transforming the business to better serve an expanded market. 

Chicago -- True Value said Tuesday it has named Blake Fohl as its new VP marketing and chief customer officer.

In his new role, Fohl will lead brand strategy; segmentation; national, local and regional marketing; trade shows; and research and analytics. In addition, he will be responsible for the customer loyalty program, circular program and retail customer experience metrics.

Fohl is replacing Carol Wentworth, who accepted a position with Performance Bicycle as its senior VP marketing.

Oakbrook, Ill. -- Ace Hardware said Wednesday it has named John Venhuizen COO, effective Jan. 1, 2012.

Venhuizen has spent nearly two decades with Ace and most recently served as executive VP supply chain, information technology and international. In this position, he helped grow the number of Ace stores around the world, as well as create a variety of successful support and incentive programs for retailers.

Venhuizen will report to Ray Griffith, president and CEO.

Matthews, N.C. -- Family Dollar Stores named Paul White to the position of executive VP and chief merchandising officer.

White will report to Mike Bloom, president and COO.

Jacksonville, Fla. -- Stein Mart announced that D. Hunt Hawkins, previously the company's executive VP and chief administrative officer, has been named COO.

"Hunt has been an important part of Stein Mart since 1994 and has had a key role in our significant operational improvements over the last several years," commented Jay Stein, interim CEO of Stein Mart. "This is a great reward for his many years of quality service."

JACKSONVILLE, Fla. — Discount retailer Stein Mart named Hunt Hawkins COO and expanded his responsibilities to include store operations and e-commerce at the 263-unit chain. Hawkins previously served as EVP and chief administrative officer with responsibility for information technology, supply chain and human resources, responsibilities he will retain in his new role.

New York City -- Talbots Inc. has rejected a buyout offer from private-equity firm Sycamore Partners its biggest shareholder, saying the bid “substantially” undervalues the company. The bid was valued at approximately at $205.2 million.

Sycamore is Talbots biggest shareholder, with a 9.9% in the company. In a statement, Talbots called the proposal inadequate and said it will explore its strategic options to help maximize value for its shareholders. The retailer did not set a deadline for when its review will end.