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Saks earns customer service distinction
NEW YORK — Many companies can claim they have excellent customer services, but now Saks Inc. has the award to back that claim up. The company announced that it was recognized at the J.D. Power and Associates Customer Service Roundtable in Orlando, Fla. on March 14 as a 2012 Customer Service Champion—one of only 50 companies to have earned this distinction this year.
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Former Safeway exec to head store ops at Dollar General
GOODLETTSVILLE, Tenn. — A former Safeway executive has joined Dollar General as its EVP store operations.
Effective March 19, Greg Sparks will assume all responsibilities for the operations of more than 9,900 retail stores in 38 states and serve on Dollar General's real estate and store development committee, the company said. Sparks will report to chairman and CEO Rick Dreiling.
Sparks most recently served as president of Safeway's Seattle division. His departure from the supermarket retailer was announced earlier this week.