Insights

The COVID-19 pandemic significantly impacted the way we shop.

The long-standing belief that back-to-school shopping is a multi-month window is outdated. In reality, the back-to-school period has a slow ramp-up, yet a surprisingly brief peak.

Customer loyalty is evolving due to external factors and shifting preferences.

The U.S. Census Bureau released its advanced monthly retail trade report for May 2023, which showed sales totaled $686.6 billion, up 0.3% from the previous month, and up 1.6% from May 2022.

Store formats are shrinking fast—from Express Edit, Market by Macy’s and Bloomingdale’s Bloomie’s concept, to diminutive offerings by the likes of Kohl’s, Ikea, Publix, Barnes & Noble and Sprouts.

Generative AI is already creating countless new opportunities for retailers and consumer brands.

A decade from now, transportation as we know it will be barely recognizable — and the opportunity for businesses to benefit is clear.

The retail industry is facing an excess inventory crisis.