Insights

Much has been said lately about the proliferation of mobile and online shopping. But brick-and-mortar retail continues to thrive – a fact that tends to get glossed over.

Imagine this scenario: You’ve worked hard to build a profitable business and you’ve done it the right way. You’ve taken every step to control the things you can control about every aspect of your company. You’ve got handbook policies regarding equal employment opportunity and prohibiting discrimination or harassment on any basis, and you have a diverse workforce that evidences your commitment to equal opportunity.

Interior build-outs in the retail sector can be some of the most expensive construction projects, with cost per unit area far exceeding that of an exterior build. They are also often more logistically complex. For example, coordination of all the different trades and the delivery of materials, fixtures, and products is key to ensuring quality, containing costs, and avoiding delays.

Later this year, Target will begin rolling out a key program that will enhance inventory visibility and accuracy in a way that the chain store giant hopes will “work its magic in the background to provide people with a seamless, stress-free shopping experience,” as the announcement from its corporate blog stated back in May.

If you’ve got a physical shop in the U.S., chances are you’re well acquainted with the upcoming deadline for getting an EMV card reader: October 1, 2015. And you’re probably also very aware that if you don’t have this device and complete all your compliance steps, you’ll be on the hook for all the painful chargebacks and related costs that come with fraudulent credit card transactions.

In today’s news cycle, it’s become somewhat standard fare to read reports of a significant breach in the retail world. From Target to Neiman Marcus, UPS to eBay and even restaurants like P.F. Chang's and Dairy Queen, 2014 resulted in major retail breaches totaling 100 million credit cards and 313 million personal records. But it’s not just the big names that have targets on their backs; as Verizon’s 2015 Data Breach Investigations Report details: “the attack methods are becoming more varied, even against small businesses.”

“Now Trending” is an exclusive online series to chainstoreage.com, featuring trending topics that impact the retail real estate landscape.

For many, the concept of an outlet mall is associated with not only appealing deals on name-brand products, but also with driving long distances to get to the far-flung locations where outlets have traditionally been located.
 

As technology for LED lighting continues to improve, it is expected that LED lighting -- which is more energy efficient, lasts longer and has a significantly lower cost of operation -- will completely replace traditional fluorescent and HID lighting technologies. The LED lighting market is anticipated to grow 45% per year though 2020, and is expected to reach a market size of over $60 billion dollars.

I recently participated in an SAP-sponsored panel discussion on Game-Changers Radio about how consumer product companies are using real-time consumer insights and engagement. Buoyed by constant customer connectivity, consumer product firms are gaining a much clearer and timelier picture of their end customers, and also directly engaging them near or in real time.

Retail consulting firm McMillanDoolittle, Chicago, weighs in on its blog with three reasons why any retailer using the practice of “on-call” labor scheduling should end it immediately.