Insights

As brick-and-mortar stores race to transform themselves amid the increasing importance and influence of e-commerce, many retailers are looking to in-store digital media displays to attract and engage potential customers.      What’s more, new startups are bringing down the high cost of traffic-counting technology; making mobile marketing offers as painless as possible; and looking to virtual reality to create experiences that wow, immerse and educate consumers. Take a look at these:   

The new retail is here and a sector that is definitely feeling the wave of this reality is the grocery industry. With the strong penetration of Aldi, Amazon’s move into online grocery, Wal-Mart’s purchase of Jet.com and the dreaded arrival in the U.S. of the highly competitive German grocery store Lidl, it’s no wonder grocers are fighting for survival in this ever-changing, highly saturated environment.   

Political feelings aside, the fact remains: When Hillary Rodham Clinton was nominated as our nation’s first official female presidential candidate, history was made. It sets a tone for all going forward — women can achieve anything they have the determination to pursue, regardless of the industry.   

For retail tenants and landlords alike, use and exclusive use clauses, which refer to the terms written into a lease that dictates what is and is not permitted by both parties, are a critically important part of the tenant-landlord relationship and lease negotiation process. It is also a potentially contentious subject that will not only affect a retailer’s operational specifics, but can have a profound impact on the bottom line.   

Neil Saunders, CEO of Conlumino, a New York-based retail research agency and consulting firm, offers the following insights on September sales results.  

Many retailers could be forgiven for thinking that their biggest challenge – satisfying the changing expectations of a digital-savvy and fickle customer base – just keeps on getting harder.  

Hands down, “digital disruption” was the theme of the third annual Northwest Arkansas Technology Summit, held in Rogers, Arkansas. In line with evolving concept itself, there were many definitions of what digital disruption truly means heard throughout the event.  

Do we come to bury Jeff Bezos, or to praise him?

When I was a boy, my Cioci Mary (cioci is Polish for aunt) would occasionally treat me to a trip downtown in the small city where I grew up. We’d get a burger at Pappas’ diner and then head to W.T. Grant’s and she’d buy me candy, a comic book and a small toy. I mist up a little just thinking about it now, more than 50 years later.

You think a child of today, decades hence, will recall his aunt buying him a pair of sneakers on her laptop as fondly?

To create meaningful experiences, retailers should take a page from the menu

At the Converse store on the Third Street Promenade in Santa Monica, “customization maestros” help sneaker fans manufacture their dream shoe.

Shoppers, browsing the featured iPads, choose among 150 graphics, including those created by local artists. There is a wide selection of grommets, patches and lettering, along with swap-out drawstrings of various designs and color.

It’s that time of the year again — specifically, time for the holiday forecasts to start pouring in.

Let’s start with the good news. Early reports are calling for a solid season, with Deloitte predicting a 3.6% to 4% increase in total retail sales over last year.

As for the upcoming presidential election, it may be a temporary distraction in the early part of the holiday shopping season, but it’s not expected to have a negative impact on total sales. In fact, if past years are any indication, retailers may even benefit from a pickup in postelection consumer spending.