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Operations / Supply Chain
Women in Retail Tech Awards
Lessons Learned From the Reorganization of Sur La Table
As with most predominantly brick-and-mortar retailers, Sur La Table had to implement an almost overnight shutdown of its 130-plus stores at the start of the COVID-19 pandemic in early 2020.
Post-Pandemic Primer: How to negotiate leases now
As the economy emerges from COVID-19, tenants entering into leases have the opportunity to proactively negotiate certain provisions in order to better protect their businesses in the event of future pandemics.
CSA Exclusive: Uncertainty hangs over back-to-school season
The 2021 back-to-school season may include a late spike and “experience seekers,” and serve as an indicator for holiday shopping trends.
CSA Exclusive: Twelve retail business cases for RFID
Chain Store Age has exclusive first access to a new study suggesting that RFID is becoming a viable solution for workflows across the retail enterprise.
CSA Exclusive: Footwear brand segments customers with AI
Global direct-to-consumer specialty footwear retailer Cariuma is customizing the path to purchase for four distinct customer groups.
Exclusive Q&A: Berlin Brands Group takes logistics in-house
A direct-to-consumer brand platform effectively manages its global logistics infrastructure with a proprietary platform.
What Bon Scott can teach you about effective e-commerce
A tribute site dedicated to legendary late AC/DC vocalist Bon Scott is worth studying for tips on digital retailing.
Departing with traditional returns
Merchandise returns are just a cost of doing business—a big cost!
Exclusive Q&A: 1-800-Flowers.com Inc. cultivates holiday success all year
1-800-Flowers.com pursues a yearlong, integrated omnichannel strategy to ensure its front- and back-end operations are ready for the holidays.
Modern security analytics are shaping the ‘store of the future’
Throughout history, human beings have been notoriously bad at predicting the future of technology.
From in-store to dotcom: The war of retail pharmacy
Throughout the past few decades, industries and consumers alike witnessed the emergence of the cola wars, burger wars, and many other memorable brand rivalries.
5Qs for Josh Poag on lifestyle centers
Back in the 1980s, shopping center developer Dan Poag was developing a new property when his anchor, Kroger, dropped out.
Exclusive Q&A: Batteries Plus charges up franchise store growth
Even as the COVID-19 pandemic wreaked havoc on brick-and-mortar retail performance, Batteries Plus expanded its franchise store fleet.
Five things retailers can't do (easily) without headless checkout
A little over a decade ago, retailers applauded the shift away from self-hosted, licensed e-commerce platforms.