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Erin N. Brad

Expert Analysis: Steps to Take NOW for Addressing the COVID-19 Crisis

The unprecedented COVID-19 pandemic has thrust many retailers into unchartered territory.

supply chain concept

Gartner: Three steps to mitigate supply chain disruption from COVID-19

Retail chief supply chain officers (CSCOs) should combine an effective near-term response to the impact of COVID-19 with a plan for longer-term recovery.

coronavirus concept

Consumers under 56 are focusing online purchases on certain categories as the COVID-19 outbreak continues.

Since March 1, the entire retail sector has undergone a huge sea change, with several major sectors seeing severe declines in business, even before virtually all specialty apparel and department stores closed the week of March 15, along with many other specialty stores.

supply chain

While people’s health is the number one concern during the COVID-19 pandemic, supply chain disruptions are near the top of the list of business risks.

Anyone with an email address or Facebook account can see how hard brands are working to get their attention. 

Joe Jackman

The last few weeks have created an unprecedented situation and rapid changes for all of us, perhaps, none more so than chain retailers.

The harsh lessons learned during the coronavirus (COVID-19) may be exactly what will help retailers to survive — and thrive — post-pandemic.


Starbuds is leveraging omnichannel technology and social distancing to ensure customer and employee safety during the COVID-19 pandemic. 

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As the COVID-19 pandemic continues to dominate headlines worldwide, businesses in nearly every industry face fresh challenges each day, many of which will impact operations in the weeks and months to come.

Retailers are incredibly resilient. Despite everything that’s been thrown at the retail world (from economic turndowns to the threat of a literal apocalypse) it has the ingenuity and perseverance to rise above and emerge stronger.

As the coronavirus pandemic sweeps America and shelter-in-place orders drag on, online shopping, once a convenience, is now a necessity. 

We are in the midst of unprecedented times. Work, family, social, health, and emotional well-being have all instantaneously changed.

A closer look at the recent Chain Store Age COVID-19 survey reveals some very specific areas where the pandemic is disrupting operations.

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