The Home Depot partners to expand same-day delivery options
The Home Depot Inc. is adding a new third-party partner to fulfill online orders.
The world’s largest home improvement retailer is partnering with on-demand delivery platform provider Instacart to offer same-day delivery in as fast as an hour from nearly 2,000 store locations across the U.S. Customers can now order home improvement items, including home appliances, building supplies, light fixtures and garden essentials, for home delivery.
The service also includes Instacart's Big & Bulky solution that enables retailers to offer same-day and scheduled delivery for large items up to 60 pounds. Home Depot also began partnering with the Walmart white-label GoLocal delivery service in late 2021.
Home Depot offers same-day and next-day delivery of items that easily fit in a car such as fasteners, paint and small tools via GoLocal in multiple markets across the country. Products that qualify have a WalMart GoLocal option offered at online checkout.
Meanwhile, in September 2022, chief Home Depot rival Lowe's and Instacart began making same-day delivery available from all Lowe's stores. Through the Instacart partnership, customers can order nearly 30,000 items for delivery in as fast as an hour.
"Our brick-and-mortar stores are foundational to The Home Depot, and expanding our e-commerce capabilities is a key part of our ongoing efforts to deliver a seamless interconnected experience," said Jordan Broggi, president of online at Home Depot. "Pairing our home improvement product authority alongside Instacart’s fast delivery service, we’re increasing flexibility for our customers to meet them no matter how they choose to shop. Whether they’re seeking expert advice in-store or need quick delivery of project essentials, our focus remains on prioritizing our customers’ needs across all channels."
"We're excited to broaden our partnership with The Home Depot, further extending our selection beyond grocery while boosting their e-commerce capabilities," said Blake Wallace, senior director of retail partnerships at Instacart. "As The Home Depot’s third-party delivery partner, our partnership simplifies access to essential home improvement products, ranging from household appliances like microwaves and vacuums to everyday products like cleaning supplies or gardening tools, allowing The Home Depot to serve their customers more effectively with delivery in as fast as an hour."
At the end of the first quarter of fiscal year 2024, the Home Depot operated a total of 2,337 retail stores in all 50 states, the District of Columbia, Puerto Rico, the U.S. Virgin Islands, Guam, 10 Canadian provinces and Mexico. The company employs approximately 465,000 associates.
Instacart partners with more than 1,500 national, regional, and local retailers to facilitate online shopping, delivery and pickup services from more than 85,000 stores across North America.