Advertisement
06/21/2021

Grubhub bets on Las Vegas resort partnership

Dan Berthiaume
Senior Editor, Technology
Dan Berthiaume profile picture

Grubhub is redefining the concept of room service at a new Las Vegas hotel/casino.

The on-demand delivery provider will support a new service called “On the Fly” at Resorts World Las Vegas. Through the service, Resorts World guests will be able to order and charge the cost to their room or credit card via the Grubhub app from the resort's 40 food and beverage concepts and select retail shops for pickup or delivery to rooms, as well as the resort's 5.5-acre pool complex.  

This collaboration marks the first time Grubhub is offering its online and mobile ordering and delivery service at a resort. When Resorts World opens June 24, customers will be able to place orders on their phone with the Grubhub app or by scanning Grubhub QR codes located throughout the property, with the option to pay by room charge or credit card. 

For deliveries to the pool deck, customers will be able to pick up their order from a secure, QR code-activated restaurant locker, which features touchless opening. On the Fly will take the place of traditional in-room dining. 

"Our partnership with Grubhub further expands our goal of providing guests with first-of-its-kind experiences at the resort," said Scott Sibella, president of Resorts World Las Vegas. "Resorts World Las Vegas is proud to be the first resort to integrate this technology and offer our guests a convenient mobile-ordering solution for a variety of food, beverage and retail items across the property."

"We're excited to bring our integrated tech solution to Resort World Las Vegas and its guests," said Brian Madigan, VP of campus and corporate partners at Grubhub. "Our goal has always been to make ordering food as easy and convenient as possible for hungry diners, and this mobile ordering experience at Resorts World Las Vegas is our latest proof point of that — effectively enabling diners to order from their favorite resort eateries from the tips of their fingers."