Gap makes two C-suite appointments

Amy Thomposon GAP
Amy Thompson has been named chief people officer of Gap.

The new CEO of Gap Inc. has made his first executive appointments — with one joining the chain from his prior company.

The apparel retailer appointed Eric Chan to the new position of chief business and strategy officer, and Amy Thompson as chief people officer. The executives will join the Gap executive leadership team and report to CEO Richard Dickson. The former Mattel executive took the reins at Gap in August. 

“Eric Chan and Amy Thompson will play a critical role in solidifying our foundation as we redefine Gap Inc. for a new era — one where operational rigor becomes a consistent cornerstone of strength for us, bolstered by best-in-class talent and a culture of creativity — all paving the way for brand reinvigoration and cultural relevance," said Dickson.

Chan, who has more than 20 years of financial and operational leadership experience at both Fortune 500 and start-up companies, most recently served as CFO of the LA Clippers. Previously, he served as COO for The Bouqs Company and, prior to that, CFO for Loot Crate, where he helped scale the company from a startup to $165 million in revenue.

“I'm thrilled that Eric will now be at the helm of our business and strategy operations, leading the development of Gap Inc.'s corporate strategy and the critical business levers that will enable us to execute that strategy with excellence," Dickson said.

As chief people officer, Thompson succeeds Sheila Peters, who has served in the role since 2020 and previously announced her intention to step down. Thompson brings 25 years of experience leading cultural change for world-class companies, iconic brands, and scaled retail operations, according to a Gap statement. 

Most recently, she served as chief people officer at Mattel, where she successfully led the effort to elevate corporate mission, purpose, and values, while supporting a comprehensive business transformation with an improved operating model, talent initiatives, and enhanced performance incentive programs, Gap stated.

Prior to joining Mattel in 2017, Thompson was chief people officer at Toms. From 2012 to 2017, she served in HR executive roles at Starbucks and Ticketmaster.  

"Amy uniquely understands the careful alchemy of people, strategy and culture driving extraordinary results and has distinguished herself as a builder of purpose-driven, highly effective teams dedicated to driving business success,” said Dickson. “I'm confident she is the right leader to help us build a winning culture, while championing values that allow Gap Inc. to matter more to our teams, customers and communities.”

Gap’s fiscal year 2022 net sales were $15.6 billion.  

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