Skip to main content

Former Rite Aid exec joins C-suite at Shake Shack

Zach Russell headshot
Justin Mennen
Justin Mennen joins Shake Shack after serving at Rite Aid for more than four years. (Image courtesy of Shake Shack)

Shake Shack has added talent from outside the restaurant industry to its C-suite.

The fast-casual restaurant chain has announced the appointment of Justin Mennen as chief information and technology officer, effective Jan. 13. Mennen will report to Rob Lynch, CEO of Shake Shack, and will oversee all aspects of technology.

Most recently, Mennen served as executive VP, chief digital and technology officer at Rite Aid Corp. for a year and a half, where he led digital and technology organizations, enhancing online platforms and modernizing systems across 2,400 stores. Previously, he served as chief information officer from January 2019 to March 2022.

Prior to Rite Aid, Mennen held key technology leadership roles at Estée Lauder, Compucom and Dell Technologies.

Advertisement - article continues below
Advertisement

“Justin brings a wealth of experience as a technology leader to Shake Shack, along with an impressive track record of driving innovation across industries,” said Lynch. “He’s joining us at a pivotal time in our growth, and we’re confident his expertise will play a key role in elevating our operations and delivering an even better experience for our guests."

[READ MORE: Shake Shack launches sidewalk robot delivery in Los Angeles]

As chief information and technology officer, Mennen will be responsible for overseeing Shake Shack's information technology department, including the development and implementation of technology strategies, systems and processes. He will work closely with the executive team to “identify opportunities for technology innovation, improve business processes and enhance the guest experience.”

“I’m honored to join Shake Shack, a brand that continues to redefine modern dining hospitality through innovation, technology and exceptional guest experiences,” said Mennen. “I look forward to collaborating with the team to drive growth, advance our digital capabilities and deliver solutions that fuel Shake Shack’s ongoing success.”

Founded in 2004 in New York City, Shake Shack operates more than 570 locations system-wide, including over 370 in 34 states and the District of Columbia and 200 international locations.

X
This ad will auto-close in 10 seconds