11/8/2019 Gap Inc. has major challenges at both the corporate and brand level.
10/25/2019 After a few periods of more muted growth, Amazon’s sales uplifts accelerated during the third quarter, with a 23.7% rise in total revenue.
10/25/2019 The era of “big data” was supposed to change the game for marketers.
10/18/2019 Without exception, every major grocer today is focused on improving the customer experience in one way or another.
10/18/2019 Today’s mall owners are reinventing the traditional brick-and-mortar experience to set the stage for exceptional retail experiences.
10/16/2019 As the retail real estate industry continues to adapt to online shopping, an equally growing reality is consumers’ desire for authentic, shared, and unique experiences that can’t happen at home.
10/15/2019 It is imperative that retailers are prepared for emergencies caused by the high winds, heavy rainfall, and flooding that stem from natural disasters.
10/15/2019 Cannabis has developed a unique place in public perception right now.
10/14/2019 Although Black Friday and Cyber Monday don’t occur until late November and early December, many shoppers are preparing now.
10/11/2019 It’s no secret that a successful retail center of any kind in 2019 — be it an outdoor center or an enclosed mall — must re-jigger its mix to include a wide variety of food, beverage, and entertainment-based tenants.
10/11/2019 Sometimes perception gets in the way of reality. Such is the case, I think, with the death of physical retail.
10/10/2019 Here are four technologies that are changing customer service delivery for e-commerce.