1/15/2021 Confounding dour predictions of soggy holiday sales — and defying COVID headwinds — America’s resilient shoppers drove the November-December holiday period to a record-breaking $768 billion in sales, a remarkable 8.6% leap from last year’s $707 billion.
1/15/2021 Under the pandemic’s ongoing public health and economic impact, retailers are being challenged to do everything possible to lower the risk of COVID-19 transmission in their indoor shopping areas and work environments.
1/11/2021 Explosive growth in e-commerce has shaken up the retail industry, challenging traditional brands to find new ways to digitally engage customers.
1/8/2021 Despite the arrival of the vaccine, we expect the first half of 2021 to reflect a continuation of 2020’s acceleration toward digital and omnichannel as most shoppers remain at home.
1/6/2021 Many retailers have adjusted to the ongoing COVID-19 pandemic by committing to online-only sales and expanded sales periods.
12/28/2020 It’s becoming increasingly important for organizational leaders to consider the potential impact of artificial intelligence on company culture.
12/22/2020 It’s undeniable that COVID-19 has significantly impacted the retail industry in nearly all ways, especially when it comes to e-commerce.
12/21/2020 Retailers are facing many challenges this holiday season.
12/18/2020 For consumers, December brings boxes tied up in string, long lines for the season’s best deals and lots of wrapping paper, bows and bags.
12/18/2020 For retailers, pleasing Wall Street and private equity expectations was a matter of a quarter-by-quarter measure of comparable sales and profit margins.
12/17/2020 The holiday shopping season, with long hours, crowds, and a rushed pace, is typically tiring for frontline employees.
12/16/2020 Heading into 2021, retailers will continue to face dynamic change in consumer behaviors and the evolving retail landscape.
